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Twelve Questions Mutual Fund Trustees Should Ask Their Service Company

Product Type: Market Research Report
Published by: TowerGroup
Published: January 2003
Product Code: R301-0274
Description
Third-party distributors dominate mutual fund sales and are increasingly looking to create a recurring fee-based business through fees charged to mutual funds for servicing shareholders. The migration of servicing to the intermediary channel makes 'world-class service delivery' a questionable goal at best and sets the stage for a service organization that looks very different from those in place today.
Table of Contents


Vision
Business Drivers
Implications
Introduction
Why Should You Care About Your Service Company?
In Search of Those Elusive Cost Savings from Economies of Scale
What Shareholder? The Intermediation of the Funds
Customer Segmentation
Mutual Fund Systems
  • Shareholder Accounting Systems
  • Image and Workflow Management Systems
  • e-Mail Management Systems
    Disaster Recovery
    Business Sure Would Be a Lot Less Risky Without All Those People
    Vendor Viability and Cost
    Conclusion: TowerGroup™s Testy Twelve for Trustees







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    Ordering and More Information
    Price and Delivery Options


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