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Great Expectations: Global Outsourcing Trends and IT Spending in 2003 and BeyondProduct Type: Market Research ReportPublished by: TowerGroup Published: March 2003 Product Code: R301-0319 Description A flurry of recent large-scale outsourcing deals by JPMorgan Chase, Deutsche Bank, and Bank of America (to name just a few) reveals the excitement surrounding outsourcing among the very largest of global institutions. Why now? Cost reduction is clearly an imperativeTable of Contents Introduction Background Making the Case for Outsourcing: Transcending the Cost Argument Co-Sourcing Re-Insourcing The TowerGroup 2003 IT Spending Barometer: Global External IT Spending in Financial Services Regional Financial Services Outsourcing Trends North America: Mature Market European Union: Movers and Shakers Asia/Pacific Region: Early Adopters Conclusions |
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