Product Type: Market Research Report
Published by: TowerGroup
Published: October 2004
Product Code: R301-1020Description This Research Note focuses on the process execution layer of a business process management environment and the related technologies. The technologies are discussed within the context of retail banking institutions, and the solution providers relevant to the banking industry are listed. The technologies discussed include business activity monitor (BAM), workflow management systems, exception management systems, business rules, content management, document imaging and retrieval, and forms and document management.Table of Contents - TowerGroup Take-Aways
- Report Coverage
- A Framework for Business Process Management
- Exhibit 1: BPM Framework: Interdependent Tiers on a Base of Management Support Services
- Evolution of BPM
- Focus on Process Execution
- Exhibit 2: Technology Components of the Process Execution Layer of the BPM Framework
- Hybrid Process Execution Layer Solutions
- Exhibit 3: Self-Described BPM Solutions/Platforms with Retail Banking Applications
- Exhibit 4: Software Providers with BPM-Related Technology and Services Capabilities
- Business Activity Monitor (BAM)
- Exhibit 5: Business Activity Monitor Solutions Found in Retail Banking
- Workflow Management Systems
- Exhibit 6: Workflow Solutions Found in Retail Banks
- Exception Management
- Exhibit 7: Exception Management Solutions Found in Retail Banks (Not Including Item Processing)
- Business Rules Modules
- Exhibit 8: Business Rules Modules Found in Retail Banks
- Content Management
- Exhibit 9: Content Management Solutions Found in Retail Banking
- Imaging/Retrieval, Forms, and Document Management
- Document Imaging and Retrieval
- Exhibit 10: Document Imaging and Retrieval
- Document and Forms Management
- Exhibit 11: Document and Forms Management
- Finding the Right Mix
- Exhibit 12: The Process Execution Layer
- Summary
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