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Enterprise Content Management Vendor Roundup: What Insurers Use, What Insurers Need

Product Type: Market Research Report
Published by: TowerGroup
Published: December 2004
Product Code: R301-1059
Description
This TowerGroup Research Note reviews the software applications offered today for enterprise content management (ECM). It includes nine software vendor profiles with details about their products, solutions, architecture, and pricing models and represents approximately 1,700 North American life and annuity or property and casualty insurance companies clients. ECM platforms and tools in content, document, and records management are a new breed of technology that offers a wide range of features and functions to help insurers gain control over their content. The right combination of ECM tools helps companies turn content into a usable asset. Content is a significant driver of many business processes and can be an influencer in business decisions. What is important is that the right content gets to the right people in a timely and efficient manner so that individuals can make better, faster decisions. ECM tools and platforms are a foundation to help insurers achieve that goal.
Table of Contents
TowerGroup Take-Aways




Report Coverage




Enterprise Content Management Definitions


Exhibit 1: Integrated Platform and Tools for Enterprise Content Management (2004)




The State of ECM Software Vendors


Exhibit 2: VeraSure Is an Example of ECM Software Vendor Partnerships in Practice (2004)

Exhibit 3: A Comparison of Select Software Vendor ECM Applications (2004)

Exhibit 4: The Number of Insurance Company Clients Reported by Select ECM Vendors (2004)




ECM Purchasing Decisions

General Platform

Content Management

Document Management

Records Management




ECM Current State and Future Direction


Exhibit 5: Midwest Insurer s Policy Assembly Process Before Automation (2004)

Exhibit 6: Midwest Insurer s Policy Assembly Process After Automation (2004)




Appendix

Adobe Vendor Profile


Exhibit 7: Adobe Vendor Profile


TowerGroup View

Docucorp Vendor Profile


Exhibit 8: Docucorp Vendor Profile


TowerGroup View

Document Sciences Vendor Profile


Exhibit 9: Document Sciences Vendor Profile


TowerGroup View

Exstream Software Vendor Profile


Exhibit 10: Exstream Software Vendor Profile


TowerGroup View

FileNet Vendor Profile


Exhibit 11: FileNet Vendor Profile


Hyland Software Vendor Profile


Exhibit 12: Hyland Software Vendor Profile


TowerGroup View

IBM Vendor Profile


Exhibit 13: IBM Vendor Profile


TowerGroup View

InSystems Vendor Profile


Exhibit 14: InSystems Vendor Profile


TowerGroup View

Vignette Vendor Profile


Exhibit 15: Vignette Vendor Profile


TowerGroup View




Summary

Ordering and More Information
Price and Delivery Options



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