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Passage to India: IT & Business Strategies for Mortgage Lending Offshoring and Outsourcing in India

Product Type: Market Research Report
Published by: TowerGroup
Published: July 2004
Product Code: R301-1077
Description
This TowerGroup Research Note investigates the passage many mortgage lenders are taking to establish offshore operations in India and whether they will find fantastic savings or disappointment. The Note focuses on BPO rather than IT outsourcing or consulting. We present US and European Union (EU) loan processing and loan administration cost issues, alternative offshoring business models, offshoring vendor options, and alternatives to offshoring.
Table of Contents
TowerGroup Take-Aways




Report Coverage




Background

Offshoring by North American FSIs


Exhibit 1: Number of US Layoff Events and Job Separations: (Q1 2004)


Offshoring by European Union Firms




The India Offshoring Phenomenon

The Indian Offshoring Industry

Offshoring, Offshore Outsourcing: Models and Alternatives


Exhibit 2: Mortgage Offshoring Business Models by Ownership Type


Offshoring Technology Implementation Strategies




Offshoring and Offshore Outsourcing Vendors


Exhibit 3: Leading Indian Offshoring Vendors


Indian IT Services Firms

Global BPO Firms




Offshoring Risk Assessment and Alternatives

Offshoring and Nearshoring in North America and Europe

Offshoring Versus Other Cost-Reduction Strategies


Exhibit 4: Mortgage Operating Cost-Reduction Strategies by Risk Level and Potential Savings


Risk of Failure




Summary

Ordering and More Information
Price and Delivery Options



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