Product Type: Market Research Report
Published by: TowerGroup
Published: August 2006
Product Code: R301-1162Description Business process management (BPM) holds tremendous value for financial services institutions looking to cut costs, improve regulatory compliance, and streamline administrative processes. Tactical projects and narrowly defined initiatives are good places to prove the value of BPM before adopting a BPM strategy for the whole enterprise. FSIs can simplify selection of a BPM vendor for point projects and ensure the future relevance of the chosen solution by measuring a handful of critical capabilities of BPM suites: strategy, design, implementation, and command and control. A little due diligence up front will pay dividends later, when BPM proliferates throughout the organization.Table of Contents
- TowerGroup Take-Aways
- Report Coverage
- BPM Projects
- Evaluating BPM Solutions
- Strategy
- Design
- Implementation
- Command and Control
- Criteria for Selection of a BPMS
- Compliance-Based BPM
- Exhibit 1 Business Process Management Suites: Functional Priorities for Compliance-Based Initiatives
- Transaction-Based BPM
- Exhibit 2 Business Process Management Suites: Functional Priorities for Transaction-Based Initiatives
- BPM for Service Quality
- Exhibit 3 Business Process Management Suites: Functional Priorities for Service Quality Initiatives
- Action Steps
- Summary
|
|
