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Imaging and the Web Revolutionize Document Management at Captive Automobile Finance Companies

Product Type: Market Research Report
Published by: TowerGroup
Published: October 1999
Product Code: R301-575
Description
Captive automobile finance companies of major automobile manufacturers require document management solutions as a result of the large amount of paper and electronic data created, as well as the need to provide servicing and investigations functions to regional offices and dealers. Emerging imaging and Internet technologies are making the centralized storage and retrieval of both data and images increasingly cost effective and viable across a large number of seats and dealerships. This TowerGroup Research Note examines how these new technologies are revolutionizing workflow automation and document management at leading captive automobile finance companies. It also describes the basic components of leading edge integrated and electronic document management solutions, the processing steps or workflow automated at the captives, and the amount of external IT spent.
Table of Contents
Highlights

Introduction

Background

  • Importance of Internet Technology
  • Functions of Document Management Systems

    Functional Requirements at Captive Automobile Finance Companies

  • WorkFlow and System Components
  • Prototypical Installation

    Implementation Issues and External IT Estimates

  • External IT Estimates

    Document Management System Providers

  • Toyota Motor Credit Corporation Implementation

    Conclusion

    • Ordering and More Information
    Price and Delivery Options


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