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Intranets to Extranets: Looking Inside to Go Outside

Product Type: Market Research Report
Published by: TowerGroup
Published: July 2000
Product Code: R301-659
Description
Intranets are more important to financial institutions than is generally realized. While the Internet has gotten all of the glamour, the intranet remains a stalwart for delivering banking services and information to employees and, by extension as extranets, to customers and partners. This TowerGroup Research Note looks at ways financial institutions can use Internet technology to streamline operations, save money, and improve customer service.
Table of Contents
Highlights

Introduction

Background

  • Definitions
  • Factors Driving Intranet Growth

    Vision

    Nothing but 'NET--A New Operational Paradigm

    Getting Started

  • Focus on Business Processes
  • Example: Bank of America
  • Example: Chase Manhattan Bank

    Going Public

    Quantifying the Benefits

  • Case Study: Trading System Extranet
  • Case Study: Job Listings
  • Case Study: Community Affairs

    Conclusion

    • Ordering and More Information
    Price and Delivery Options


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