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Benchmarking the Online Bill Payment Industry: Results of the 2002 Survey Conducted by TowerGroup and the NACHA Council for Electronic Billing and Payment

Product Type: Market Research Report
Published by: TowerGroup
Published: December 2002
Product Code: R301-741
Description
During 2002, TowerGroup and the NACHA Council for Electronic Billing and Payment (CEBP) conducted a survey to gain insight into activity in the consumer service provider (CSP) online bill payment processing market.
Table of Contents
Introduction


Methodology


Market Activity


  • Volume and Value
  • Market Concentration
  • Electronic Transactions


    Market Practices


  • Obtaining Funds from Consumer Accounts
  • Payment Guarantees and Lead Time
  • Funding Models
  • Remittance Data


    Market Perceptions


  • Barriers to the Use of Electronic Payments
  • Service Enhancements
  • Growth Expectations


    Conclusion




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