Industry Research Reports and Market Analysis at MindBranch.com
  

Is HRO a Market for Asset Managers? A Case Study of Fidelity Employer Services Company

Product Type: Market Research Report
Published by: TowerGroup
Published: September 2005
Product Code: R301-850
Description
This TowerGroup Research Note provides a case study of the HRO business of Fidelity Investments' Fidelity Employer Services Company (FESCo). The Note analyzes the technology approach that differentiates Fidelity in serving its clients and the reasons Fidelity is the only investment management firm currently competing in the HRO market.
Table of Contents
TowerGroup Take-Aways




Report Coverage




An Overview of the Human Resource Outsourcing Industry

Business Drivers

HRO Market Leaders


Exhibit 1: Top 8 US HRO Providers by Number of Employees Served and Contract Value (2005)

Exhibit 2: Summary of Top 8 US HRO Providers (2005)




Fidelity Employer Services Company

History


Exhibit 3: FESCo Assets and Employees Served (1994-2004)


Business Strategy




FESCo Technology


Exhibit 4: Overview of HRO Technology at FESCo (2005)


Technology Strategy 1: 100% Fidelity

Technology Strategy 2: Web Portals


Exhibit 5: FESCo's Portals for Participants' Roles (2005)




Technology Priorities for the Future

Integration

Decision Support

Reporting and Analytics




Why Aren't There More Asset Manager Competitors?

Retirement Plan Expertise

Technology Development and Delivery

External Human Resource Businesses

Commitment to Expanding Its Core




Summary
Ordering and More Information
Price and Delivery Options


MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence.