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Targeting Customer Management Services in High-Tech

Product Type: Market Research Report
Published by: NelsonHall
Published: July 2008
Product Code: R3055-7
Description
This report analyzes the use of customer management services by organizations in the high-tech sector
Table of Contents

1. Definitions

2. The Future of CMS in High-Tech

3. Market Size and Growth

4. Customer Requirements

5. Vendor Market Shares

6. Vendor Targeting and Service Offerings

7. Geographic Patterns

8. Near-shore/offshore Delivery

9. Critical Success Factors and Vendor Positioning
Ordering and More Information
Price and Delivery Options


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