Contract Cleaning Market Report 2006: Industry Report

Contract Cleaning Market Report 2006

Product Type: Market Research Report
Published by: Key Note Publications Ltd
Published: April 2006
Product Code: R310-1327

Description

Cleaning is vital for the efficient and safe operation of all types of premises. This Key Note report analyses the UK market for contract cleaning: the provision of cleaning services by an external firm, allowing the customer company to concentrate on its core activities. In 2005, the market was worth an estimated £5.35bn, a 5% increase over the previous year.

Contract cleaning is increasingly just one of a wide range of services offered by facilities-management (FM) companies. In this respect, contract cleaning is losing some of its identity as a stand-alone service. In order to expand their offering, many contract-cleaning companies have been entering the security and property-maintenance markets.

Several issues are currently being faced by the contract-cleaning market. A major topic of concern is staff recruitment and retention. Much of the sector's work is carried out by manual staff with few skills and little education, who are likely to lack dedication unless they are given sufficient training and incentives. Legislation is also an issue: smaller companies, in particular, are finding it difficult to comply with the growing volume of regulations, especially when they have traditionally relied on a low-paid, part-time and often transitory workforce.

At the same time, the industry's image has not been helped by continued media reports of poor standards of cleaning in hospitals. Although it is true that unsatisfactory performance can be displayed by any company, the contract-cleaning sector is receiving unfair criticism in many cases. The poor state of cleanliness in some hospitals is often the result of budget cutbacks, poor ward control and inadequate instructions to cleaners.

For its future benefit, the contract-cleaning industry requires long-term initiatives in training and career development. More attention should be paid to the creation of performance indicators at the contract stage to avoid customer dissatisfaction at a later date. Proper management of cleaning waste will become of increasing importance, and in sectors where it is feasible, such as retail, there could be a trend towards daytime cleaning to provide a better and cheaper service for customers.

Table of Contents

Executive Summary
1. Market Definition: REPORT COVERAGE; MARKET SECTORS; MARKET TRENDS; Facilities Management; Company Acquisitions; Growth in Healthcare; Care of the Elderly; Higher Education; ECONOMIC TRENDS; Population; Gross Domestic Product; Inflation; Unemployment; Household Disposable Income; MARKET POSITION; The UK; Overseas
2. Market Size: THE TOTAL MARKET; BY MARKET SECTOR
3. Industry Background: RECENT HISTORY; NUMBER OF COMPANIES; EMPLOYMENT; REGIONAL VARIATIONS IN THE MARKETPLACE; DISTRIBUTION; HOW ROBUST IS THE MARKET?; LEGISLATION; National Minimum Wage; Transfer of Undertakings (Protection of Employment) Regulations; Working Time Regulations; Employment Equality Regulations 2003; Disability Discrimination Act 2005; Proposed EU Directive on Services in the Internal Market; KEY TRADE ASSOCIATIONS; Asset Skills; British Association for Chemical Specialities; British Cleaning Council; British Institute of Cleaning Science; British Institute of Facilities Management; Cleaning and Hygiene Suppliers Association; Cleaning and Support Services Association; European Federation of Cleaning Industries; International Facility Management Association; ISSA; National Association of Chimney Sweeps; National Federation of Master Window & General Cleaners; UK Cleaning Products Industry Association
4. Competitor Analysis: THE MARKETPLACE; MARKET LEADERS; Carlisle Cleaning Services Ltd; Company Structure; Current and Future Developments; Financial Results; ISS A/S; Company Structure; Current and Future Developments; Financial Results; MacLellan Group PLC; Company Structure; Cleaning and Future Developments; Financial Results; MITIE Group PLC; Company Structure; Current and Future Developments; Financial Results; Mowlem PLC; Company Structure; Current and Future Developments; Financial Results; OCS Group Ltd; Company Structure; Current and Future Developments; Financial Results; Rentokil Initial 1927 PLC; Company Structure; Current and Future Developments; Financial Results; Sodexho Ltd; Company Structure; Current and Future Developments; Financial Results; Other Companies; Atlas Cleaning Ltd; GBM Services Ltd; Ideal Cleaning Services Ltd; Inflight Cleaning Services Ltd; OUTSIDE SUPPLIERS; Equipment; Consumables
5. Strengths, Weaknesses, Opportunities and Threats: STRENGTHS; WEAKNESSES; OPPORTUNITIES; THREATS
6. Buying Behaviour: TYPES OF CONTRACT; CONTRACTOR PERFORMANCE; KEY CUSTOMER SECTORS; REGIONal DIFFERENCES IN REQUIREMENTS
7. Current Issues: STAFF RECRUITMENT AND RETENTION; NATIONAL MINIMUM WAGE; DISABILITY DISCRIMINATION ACT 2005; TENDERING FOR BUSINESS AND E-AUCTIONS; HOSPITAL CLEANING; HEALTH AND SAFETY IN THE CLEANING INDUSTRY; INSOURCING AFTER OUTSOURCING; SECURITY
8. The Global Market: DEMAND IN THE EU; THE INFLUENCE OF THE US
9. Forecasts: INTRODUCTION; Population; Gross Domestic Product; Inflation; Unemployment; FORECASTS 2006 TO 2010; MARKET GROWTH; FUTURE TRENDS; Expansion of Facilities Management; Industry Consolidation; Expansion of Range of Activities; Automation and Innovation; Integrated Services; Management of Cleaning Waste; Security; Insourcing of Cleaning; Daytime Cleaning
10. Company Profiles: Carlisle Cleaning Services Ltd; Maclellan Group PLC; Mitie Group Plc; Mowlem Plc; Ocs Group Ltd; Rentokil Initial 1927 Plc; Sodexho Ltd
11. Consumer Confidence: METHODOLOGY; KEY FINDINGS THIS QUARTER; THE WILLINGNESS TO BORROW; A Slow Start to 2006; The Desire to Borrow Stays Strong; THE WILLINGNESS TO SPEND FROM SAVINGS; Spending From Savings Declines; Consumers Increasingly Cautious
12. Further Sources: Associations; General Sources; Government Sources; Bisnode Sources

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