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New smart card opportunities: One card a million uses?

Product Type: Market Research Report
Published by: Datamonitor
Published: June 2001
Product Code: R313-0083
Description
Smart cards have experienced tremendous growth in the past few years, particularly due to explosive demand for SIM cards in the wireless sector. As competition intensifies, organisations must focus their efforts on customer relationship management, making the smart card an important CRM tool in attaining and acquiring new customers. Datamonitor's new report 'New Smart Card Opportunities'provides insight into market status and developments to 2006
Table of Contents
Introduction

Wireless is the major driving force behind smart card technology development and uptake

Smart cards are deployed as a customer retention tool by providing an increasing number of user benefits

Wireless and security vendors are interesting partners for smart card manufacturers as cards are increasingly storing sensitive information and digital signatures

Progressing towards interoperability, multi-functionality, open platforms and global adoption

Action points

INTRODUCTION

What is this report about?

Who is the target reader?

How to use this report

Forecasts and assumptions

Scope of the report

MARKET CONTEXT

Introduction

Key findings

Smart cards, past and present - a recap

The challenge of smart cards and dumb readers

Open operating systems on the rise

Card security - digital signatures and biometrics

Commoditization brings consolidation

The way towards interoperability and common standards

Market size

Market segments

Conclusions

CUSTOMER FOCUS

Introduction

Key findings

End-user verticals

Wireless - smart cards in mCommerce

Public telecoms - demand replaced by wireless handsets

Financial services - customer loyalty and security are key

Healthcare - ease of administration and data protection

Pay-TV - the shift from analog to digital

Transport/eTicketing - from transit to multi-application city cards

Security/access - the card as a security token primarily in a corporate

environment

Retail/loyalty - customer retention at any price

University - a test ground for smart city projects

Government - from internal use to citizen IDs

The key to smart card deployment - package versus product

Multi-application cards - reality or hype?

Empowering consumers to choose their own applications

Card management

Conclusions

COMPETITOR DYNAMICS

Introduction

Key findings

Smart card manufacturers

Smart card systems integrators and professional services providers

Alliances and partnerships

Competitive structure

Conclusions

THE FUTURE DECODED

Introduction

Key findings

Market size

Global shipments will more than double and revenues will grow more than threefold until 2006

Regional shipments and revenues - EMEA caught up by Asia Pacific

EMEA still dominating smart card revenues

Market segments

The biggest earners in 2006 are wireless, financial services, healthcare and pay-TV

Micro-processor cards will dominate in the future

Migration towards open platforms and flexibility

Multi-application cards - novelty or mass market?

Contactless cards for specialized uses

Smart cards and the Internet

Conclusions

ACTION POINTS

Introduction

Key findings

Action point 1 - smart card manufacturers need to focus on a few key verticals

Action point 2 - smart card manufacturers need to establish close partnerships with application software developers in order to provide value-added cards with advanced functionality

Action point 3 - reader manufacturers must decide between higher margins and high implementation rates

Action point 4 - in order for smart cards to reach their full potential, card-issuers need to transfer the benefits of flexible card configuration to consumers

APPENDIX

Supplementary information

Definitions

Research methodology

Recommended readings

Future readings

SPP writing team

How to contact experts in your industry

(c) Datamonitor 2000. All Rights Reserved.
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