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New smart card opportunities: One card a million uses?Product Type: Market Research ReportPublished by: Datamonitor Published: June 2001 Product Code: R313-0083 Description Smart cards have experienced tremendous growth in the past few years, particularly due to explosive demand for SIM cards in the wireless sector. As competition intensifies, organisations must focus their efforts on customer relationship management, making the smart card an important CRM tool in attaining and acquiring new customers. Datamonitor's new report 'New Smart Card Opportunities'provides insight into market status and developments to 2006Table of Contents IntroductionWireless is the major driving force behind smart card technology development and uptake Smart cards are deployed as a customer retention tool by providing an increasing number of user benefits Wireless and security vendors are interesting partners for smart card manufacturers as cards are increasingly storing sensitive information and digital signatures Progressing towards interoperability, multi-functionality, open platforms and global adoption Action points INTRODUCTION What is this report about? Who is the target reader? How to use this report Forecasts and assumptions Scope of the report MARKET CONTEXT Introduction Key findings Smart cards, past and present - a recap The challenge of smart cards and dumb readers Open operating systems on the rise Card security - digital signatures and biometrics Commoditization brings consolidation The way towards interoperability and common standards Market size Market segments Conclusions CUSTOMER FOCUS Introduction Key findings End-user verticals Wireless - smart cards in mCommerce Public telecoms - demand replaced by wireless handsets Financial services - customer loyalty and security are key Healthcare - ease of administration and data protection Pay-TV - the shift from analog to digital Transport/eTicketing - from transit to multi-application city cards Security/access - the card as a security token primarily in a corporate environment Retail/loyalty - customer retention at any price University - a test ground for smart city projects Government - from internal use to citizen IDs The key to smart card deployment - package versus product Multi-application cards - reality or hype? Empowering consumers to choose their own applications Card management Conclusions COMPETITOR DYNAMICS Introduction Key findings Smart card manufacturers Smart card systems integrators and professional services providers Alliances and partnerships Competitive structure Conclusions THE FUTURE DECODED Introduction Key findings Market size Global shipments will more than double and revenues will grow more than threefold until 2006 Regional shipments and revenues - EMEA caught up by Asia Pacific EMEA still dominating smart card revenues Market segments The biggest earners in 2006 are wireless, financial services, healthcare and pay-TV Micro-processor cards will dominate in the future Migration towards open platforms and flexibility Multi-application cards - novelty or mass market? Contactless cards for specialized uses Smart cards and the Internet Conclusions ACTION POINTS Introduction Key findings Action point 1 - smart card manufacturers need to focus on a few key verticals Action point 2 - smart card manufacturers need to establish close partnerships with application software developers in order to provide value-added cards with advanced functionality Action point 3 - reader manufacturers must decide between higher margins and high implementation rates Action point 4 - in order for smart cards to reach their full potential, card-issuers need to transfer the benefits of flexible card configuration to consumers APPENDIX Supplementary information Definitions Research methodology Recommended readings Future readings SPP writing team How to contact experts in your industry (c) Datamonitor 2000. All Rights Reserved. |
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