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Outsourcing in German financial services

Product Type: Market Research Report
Published by: Datamonitor
Published: October 2005
Product Code: R313-12840
Description
Introduction
Market perception is often that the German FS sector under-spends in terms of outsourcing compared to its European counterparts. As we shall see however, it is far from being as simple as that. While German FS sourcing strategies in terms of technology have been different to several comparable countries, the sector does arguably represent the single largest FS outsourcing market in Europe.

Scope
Analyzes the market according to business performance, IT objectives, attitudes to outsourcing and changes in the outsourcing services industry.
Gives an overview of key deals over the last few years
Gives an overview of the market as a vendor opportunity
Highlights
For a sector of its size, German FSIs are not spending as much as comparable size sectors on infrastructure outsourcing services. A number of recent deals indicate that this era may be coming to an end, with datacenter and telecommunications deals becoming more common.

With regards to transaction processing BPO, the German market is far ahead of most comparable countries with particularly securities processing and payments processing driving the market. The German market has to a high degree seen true industry-led utilities emerge.

While use of offshore markets such as India has fitted well with corporate and cultural parameters in, for example, the UK, it is clear that outside the IT services sphere, similar take-up is unlikely to develop in the German market.

Reasons to Purchase
Gain a competitive advantage through the detailed knowledge of outsourcing in German FS
Use Datamonitor's timely and concise analysis of key business and technology issues to develop a compelling go-to-market strategy.

Table of Contents
TABLE OF CONTENTS

TECHNOLOGY SOURCING AND SPENDING: DISPELLING THE MYTHS AND EXPLAINING THE FACTS 6

Introduction 6

Infrastructure 7

Business process outsourcing 7

Application service providers and Joint-use-centers 8

IN- OR OUTSOURCING 9

The German route 9

GERMAN SOURCING STRATEGIES ARE CHANGING 11

Business drivers 11

Retail banking 11

Insurance 11

Outsourcing attitudes 11

Maturing nearshore markets 12

Key deals 12

VENDOR OPPORTUNITY 14

German market shows greatest vendor potential 14

APPENDIX 15

Future readings 15

SPP writing team 15



LIST OF FIGURES

Figure 1: German technology services sourcing has a fundamentally different spending profile to most of its comparable markets 6

Figure 2: FSI based insourcing dominates the German ‘outsourcing’ marke 9

Figure 3: Vendor opportunity 14

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