Infrastructure Outsourcing and Managed Services (Market Focus): Industry Report

Infrastructure Outsourcing and Managed Services (Market Focus)

Product Type: Market Research Report
Published by: Datamonitor
Published: December 2006
Product Code: R313-18774

Description

Introduction

Outsourcing enterprise infrastructure can refocus a business on its core competencies while reducing costs. This brief outlines the IT services provider opportunity in the market for infrastructure outsourcing and managed services. It identifies broad trends in the core areas of enterprise infrastructure covering networking, hosting, storage, security, desktop and maintenance/break-fix services.

Scope

*Infrastructure outsourcing and managed services are positioned within the wider managed services and outsourcing opportunity.
*Outlines the IT services provider opportunity in networking, hosting, storage, security, desktop and maintenance/break-fix services.
*Explains the key trends that are shaping the direction of the infrastructure outsourcing and managed services market.

Highlights

The market can be described as mature, with markets such as networking, desktop and maintenance/break-fix services being sizeable, if relatively slow-growing revenue opportunities. However, Datamonitor identifies security, storage and hosting services as all offering respectable growth potential going forwards.

With a forecast of $39.4 billion in 2006, the global market for hosting services represents the largest opportunity for IT services providers within the broader managed and outsourced infrastructure services market. The hosting services market has now fully recovered from the difficulties of recent years.

Reasons to Purchase

*Understand the market opportunity in infrastructure outsourcing and managed services to aid business planning.
*Appreciate the drivers and inhibitors to revenue growth to improve go-to-market approaches by sub-market.
*Gain valuable insight into the evolution of core IT services and the likely changes in the coming months.

Table of Contents

DATAMONITOR VIEW 1

CATALYST 1

SUMMARY 1

ANALYSIS 2

Solid, if unspectacular, growth is forecast in infrastructure outsourcing & managed services 2

Infrastructure services form one piece of the wider outsourcing/managed services opportunity 2

Managed and outsourced network services represent a large but slow-growing market 4

The managed and outsourced network services market is extremely mature 5

The network is increasingly viewed as a revenue generating stream 5

Trends in mobility, security and applications are influencing networking contracts 5

Security is now permeating most networking services contracts 6

There is no particular sector bias in terms of the market opportunity by vertical market 6

Geographical revenue variations reflect general trends in IT services 6

The hosting services market has now fully recovered from its recent difficulties 7

Storage services revenue growth is strong relative to other infrastructure services 10

Security & privacy managed services is the fastest growing infrastructure services market 12

Managed and outsourced desktop services is a mature infrastructure services market 16

Desktop maintenance / support / break-fix is a low-growth market opportunity 19

APPENDIX 21

Definitions 21

Extended methodology 22

Ask the analyst 22

List of Tables

Table 1: Infrastructure managed services market revenues 2005 to 2009 ($ millions) 3

Table 2: Global managed and outsourced network services market revenues 2005 to 2009 ($ millions) 4

Table 3: Global hosting services market revenues 2005 to 2009 ($ millions) 7

Table 4: Global managed and outsourced storage services market revenues 2005 to 2009 ($ millions) 10

Table 5: Security & privacy managed services market revenues 2005 to 2009 ($ millions) 13

Table 6: Managed and outsourced desktop services market revenues 2005 to 2009 ($ millions) 16

Table 7: Desktop maintenance / support / break-fix market revenues 2005 to 2009 ($ millions) 19

List of Figures

Figure 1: Enterprise outsourcing and managed services market conceptualization 2

Figure 2: Solid, if unspectacular, growth is forecast in infrastructure outsourcing and managed services 3

Figure 3: Managed and outsourced network services represent a significant opportunity 4

Figure 4: Hosting services is the largest of the managed and outsourced infrastructure services markets 7

Figure 5: Managed storage services represent the bulk of the available market revenue 10

Figure 6: Strong revenue growth is forecast in the security & privacy managed services market 12

Figure 7: Steady, if somewhat subdued, growth is forecast in managed and outsourced desktop services 16

Figure 8: There is a shift away from on-site support towards remote delivery of desktop services 19

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