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The UK Marketing Service Provider Market

Product Type: Market Research Report
Published by: Datamonitor
Published: February 2007
Product Code: R313-20755
Description
Introduction

In this groundbreaking report, Datamonitor examines the UK marketing service provider market from three angles, end-user sentiment, market size analysis and vendor assessment. Designed to help end users understand their options better, and assist MSPs in their strategy, this report provides invaluable insights into an increasingly important market.

Scope

End user survey data from 100 marketing decision makers in the UK. Interviews and analysis of 15 leading UK MSPs. Market sizing and analysis of marketing services in the UK.

Highlights

UK MSPs are experiencing significant growth, but end users are not as loyal as they used to be. As end users become more savvy, MSPs must be aware of the changing attitudes of their customers. Growth, partly driven by new customers, in this market means that more end users are looking for assistance in their search for marketing services.

Reasons to Purchase

Understand what marketing decision makers think about MSPs in the UK, and how it's changing. Review Datamonitor's assessment of MSPs in the UK. Learn what trends are driving growth and adoption of marketing services.
Table of Contents
DATAMONITOR VIEW

CATALYST

SUMMARY

METHODOLOGY

ANALYSIS

Marketers are loyal to their MSPs, but are becoming more demanding

Enterprises outsource to an MSP in order to gain access to expertise

MSPs need to be more pro-active in order to grow their businesses

MSPs currently focus on data tools rather than execution applications, but there is clearly a demand for these from end-users

Data services are currently the most popular with end users, but they are demanding higher value services

MSPs need to focus on execution services in order to win new customers

The market for MSP services in the UK is growing rapidly

The mid-market will be the fastest growing part of the market

New customer growth will drive market growth

Something about the types of customers

Action points for MSPs

CUSTOMER FOCUS

Understanding the MSP options

Challenges faced by marketers

Selecting the right approach

Vendor profiles

Which MSP is right for you?

Acxiom

Alchemetrics

Blue Sheep

Broadsystem

Clarity Blue

Dataforce

Datalateral

Euro RSCG

Experian Marketing Solutions

GB Group

Identex

Marketing Databasics (MDB)

MDS Global Consulting

Occam

Response One

APPENDIX

Further reading

Ask the analyst

List of Figures

Figure 1: Marketers are loyal to the MSPs

Figure 2: Why do you outsource to an MSP?

Figure 3: Relative satisfaction levels with various aspects of MSPs' offerings

Figure 4: If you do outsource, which of the following services do you take from your MSP?

Figure 5: If you don't currently outsource, which of the following services would you consider taking from an MSP?

Figure 6: The market for hosted marketing databases 2005 & 2006

Figure 7: Share of market by average annual database spend, 2006

Figure 8: Market growth segmented by annual client database spend, 2005 - 2006

Figure 9: If you do not currently outsource to an MSP, do you plan to do so in the next 12 to 24 months?

Figure 10: What types of data do MSPs manage?

Figure 11: MSP scores key

Figure 12: MSP scores
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