Theme 3: Outsourcing & Technology - reconciling competing markets (Executive

Theme 3: Outsourcing & Technology - reconciling competing markets (Executive Presentation)

Product Type: Market Research Report
Published by: Datamonitor
Published: September 2007
Product Code: R313-26076

Description

Introduction

A synopsis of technology trends in outsourced contact centers, as well as an overview of current events in the contact center outsourcing sector.

Scope

Business updates are presentations that update you on our market forecasts, competitive trends and changes in end-user needs. Please contact your account manager for details.

Highlights

Business updates include: updates on end-user priorities and needs, analysis of changing competitive dynamics and market activity and insights into factors affecting ongoing market forecasts.

Reasons to Purchase

To find out more about the service or to subscribe, please contact your account manager or email techleads@datamonitor.com. For more details on this Research Stream please refer to the product brochure.

Please Note: This is delivered as a PowerPoint Presentation.

Table of Contents

ABOUT DATAMONITOR
OVERVIEW: This product has been designed for delivery in a slide pack format (ppt).; Introduction; Scope of this report; Research and analysis highlights; Key reasons to read this report; Executive Summary

Ordering and More Information

Price and Delivery Options

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