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Economic Outlook: Desktop management (Market Focus)

Product Type: Market Research Report
Published by: Datamonitor
Published: September 2007
Product Code: R313-26245
Description
Introduction

Effective management of the desktop assets has long been high on the list of enterprise IT priorities. Today, both the composition and the role of the enterprise desktop estate is changing. In this brief, Datamonitor provides an analysis of the main trends affecting the market for desktop management applications and advises vendors on how to respond to the changing market conditions.

Scope

Discusses the key trends impacting the current state of the desktop management market. Analyzes current penetration rates and investment plans across market segments. Discusses the dominant supply and demand drivers and vendor go-to-market strategies.

Highlights

Desktop management is an important and widely used IT infrastructure management technology. The penetration rate is high and although the volume of enterprises planning investment in desktop management solutions is marked, investment is declining. The changing composition of desktop estates and operating system upgrades may provide desktop management vendors with fresh opportunities in the next two years. However, long term technology trends of decreased reliance on desktop computing will pose a serious challenge for desktop management solution providers. Although most of the spending in absolute terms will still be concentrated within larger enterprises, the demand within smaller enterprises will grow. Vendors need to consider the optimal way to meet the demand in different industry verticals, particularly those that do not rely as heavily on conventional desktop computing.

Reasons to Purchase

Understand the primary market trends behind the desktop management market. Identify long term technology and business trends that are shaping the market for desktop management solutions. Evaluate sales opportunities for your desktop management or desktop services offering and formulate go-to-market strategies accordingly.
Table of Contents
DATAMONITOR VIEW
CATALYST
SUMMARY
ANALYSIS
Market definition
The definition of desktop management is fraught with ambiguities
Desktop management is converging with IT systems management and other adjacent technology areas
Market development
Desktop management is an integral part of the infrastructure stack
Most of desktop management sales opportunities are in cross-selling, up-selling and upgrades
The high degree of overlap between desktop and IT systems management creates additional opportunities
The volume of desktop management investment is high but decreasing in all but one solution area
The shifting approach to desktop management is shaping investment priorities
Market trends
Emerging flexible work patterns are driving demand for specific desktop management solutions
New releases of popular operating systems offer significant short-term opportunities
Current technology trends render desktop computing less important
Desktop virtualization offers great potential for desktop estate consolidation
Software as a Service (SaaS) is an important factor in turning desktops into thin clients
Desktop management and IT systems management are converging
The vendor landscape is consolidated around providers of comprehensive IT asset management
A strategic view of IT management demands a holistic approach
Market Size and go-to-market strategies
Lack of a service-oriented approach to desktop management hampers the development of vertical offerings
Innovative go-to-market strategies can lower the threshold of desktop management solution viability
SUMMARY
Desktop management is set to become a part of integrated IT systems management
APPENDIX
Definitions
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Tables
Table 1: Penetration by technology area - Technology Trends surveys in 2006 and H1 2007
Table 2: The number of desktop management solutions deployed
Table 3: The number of enterprises deploying desktop management or IT systems management
Table 4: Comparison of desktop management and IT systems management solution area coverage
Table 5: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time?
Table 6: Which of the following technologies do you currently have and which would you have in six months to 24 months time?
Table 7: Client hardware revenue ($ bn.) and market share
Table 8: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time? - by industry vertical
Table 9: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time? - by Enterprise size (no. of employees)
List of Figures
Figure 1: Desktop management is a well-penetrated basic infrastructure technology area
Figure 2: Over a third of enterprises are yet to deploy more than two desktop management solution areas
Figure 3: Most enterprises have deployed both desktop management and IT systems management
Figure 4: The extent of desktop management and IT systems management solution area coverage is related
Figure 5: Investment is decreasing in all solution areas but remote control and assistance
Figure 6: As enterprises seek to manage desktop sprawl remotely, remote control and assistance technologies will become more important
Figure 7: Desktop PCs are being overtaken by Notebook PCs and other client devices
Figure 8: Penetration is related to the reliance on desktop computing in each of the industries
Figure 9: Investment is growing only among enterprises with fewer than 1000 employees


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