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Analyzing Trends in the North American and EMEA IVR markets (Databook)

Product Type: Market Research Report
Published by: Datamonitor
Published: December 2007
Product Code: R313-28915
Description
Introduction

This databook provides a statistical overview of IVR port shipments and revenues in North America and EMEA. It covers the market trends and forecasts IVR port shipments and revenues from 2006 2012.

Scope

Provides market sizing and forecasts for IVR licenses in North America and EMEA. Data presented by vertical, by Voice-XML vs traditional and DTMF vs speech. Breakouts by enterprise vs. service provider and IP vs. TDM are provided.

Highlights

Statistical overviews of trends in IVR port shipment and revenues in different vertical markets. The developed markets of North America and EMEA have higher adoption rates for the open standard software-based IVR than other markets.

Reasons to Purchase

Gain insight into key growth areas and verticals Understand trends in IVR investment in evolving infrastructures.
Table of Contents
Overview
Catalyst
Summary
Methodology
ANALYZING TRENDS IN THE NORTH AMERICAN AND EMEA IVR MARKETS (Databook)
INTRODUCTION
IVR port shipment revenues NA and EMEA 2006 - 2012
IVR port shipment revenue North America, 2006 - 2012
Voice-XML vs. Traditional IVR revenue North America, 2006 - 2012
DTMF vs. Speech IVR revenues North America, 2006 - 2012
IVR port shipments North America, 2006 - 2012
Voice-XML vs. Traditional IVR ports North America, 2006 - 2012
DTMF vs. Speech IVR port shipments North America, 2006 - 2012
IVR ports by verticals North America, 2006 - 2012
Enterprise vs. Service provider IVR ports North America, 2006 - 2012
IP vs. TDM IVR ports North America, 2006 - 2012
IVR port shipment revenue EMEA, 2006 - 2012
Voice-XML vs. Traditional IVR revenue EMEA, 2006 - 2012
DTMF vs. Speech IVR revenues EMEA, 2006 - 2012
IVR port shipments EMEA, 2006 - 2012
Voice-XML vs. Traditional IVR ports EMEA, 2006 - 2012
DTMF vs. Speech IVR port shipments EMEA, 2006 - 2012
IVR ports by verticals EMEA, 2006 - 2012
Enterprise vs. Service provider IVR ports EMEA, 2006 - 2012
IP vs. TDM IVR ports EMEA, 2006 - 2012
APPENDIX
Definitions
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
TABLE OF FIGURES
Figure 1: IVR port shipment revenues NA and EMEA, 2006 - 2012
Figure 2: IVR port shipment revenue North America, 2006 - 2012
Figure 3: Voice-XML vs. Traditional IVR revenue North America, 2006 - 2012
Figure 4: DTMF vs. Speech IVR revenue North America, 2006 - 2012
Figure 5: IVR port shipments North America, 2006 - 2012
Figure 6: Voice-XML vs. Traditional IVR ports North America, 2006 - 2012
Figure 7: DTMF vs. Speech IVR ports North America, 2006 - 2012
Figure 8: IVR ports by verticals North America, 2006 - 2012
Figure 9: Enterprise vs. Service provider IVR ports North America, 2006 - 2012
Figure 10: IP vs. TDM IVR ports North America, 2006 - 2012
Figure 11: IVR port shipment revenue EMEA, 2006 - 2012
Figure 12: Voice-XML vs. Traditional IVR revenue EMEA, 2006 - 2012
Figure 13: DTMF vs. Speech IVR revenue EMEA, 2006 - 2012
Figure 14: IVR port shipments EMEA, 2006 - 2012
Figure 15: Voice-XML vs. Traditional IVR ports EMEA, 2006 - 2012
Figure 16: DTMF vs. Speech IVR ports EMEA, 2006 - 2012
Figure 17: IVR ports by verticals EMEA, 2006 - 2012
Figure 18: Enterprise vs. Service provider IVR ports EMEA, 2006 - 2012
Figure 19: IP vs. TDM IVR ports EMEA, 2006 - 2012
TABLE OF TABLES
Table 1: IVR port shipment revenues NA and EMEA, 2006 - 2012
Table 2: IVR port shipment revenue North America, 2006 - 2012
Table 3: Voice-XML vs. Traditional IVR revenue North America, 2006 - 2012
Table 4: Voice-XML vs. Traditional IVR revenue North America, 2006- 2012 by proportion
Table 5: DTMF vs. Speech IVR revenue North America, 2006 - 2012
Table 6: DTMF vs. Speech IVR revenue North America, 2006- 2012 by proportion
Table 7: IVR port shipment North America, 2006 - 2012
Table 8: Voice-XML vs. Traditional IVR ports North America, 2006 - 2012
Table 9: Voice-XML vs. Traditional IVR ports North America, 2006- 2012 by proportion
Table 10: DTMF vs. Speech IVR ports North America, 2006 - 2012
Table 11: DTMF vs. Speech IVR ports North America, 2006- 2012 by proportion
Table 12: IVR ports by verticals North America, 2006 - 2012
Table 13: IVR ports by verticals North America, 2006- 2012 by proportion
Table 14: Enterprise vs. Service provider IVR ports North America, 2006 - 2012
Table 15: Enterprise vs. Service provider IVR ports North America, 2006- 2012 by proportion
Table 16: IP vs. TDM IVR ports North America, 2006 - 2012
Table 17: IP vs. TDM IVR ports North America, 2006- 2012 by proportion
Table 18: IVR port shipment revenue EMEA, 2006 - 2012
Table 19: Voice-XML vs. Traditional IVR revenue EMEA, 2006 - 2012
Table 20: Voice-XML vs. Traditional IVR revenue EMEA, 2006- 2012 by proportion
Table 21: DTMF vs. Speech IVR revenue EMEA, 2006 - 2012
Table 22: DTMF vs. Speech IVR revenue EMEA, 2006- 2012 by proportion
Table 23: IVR port shipment EMEA, 2006 - 2012
Table 24: Voice-XML vs. Traditional IVR ports EMEA, 2006 - 2012
Table 25: Voice-XML vs. Traditional IVR ports EMEA, 2006- 2012 by proportion
Table 26: DTMF vs. Speech IVR ports EMEA, 2006 - 2012
Table 27: DTMF vs. Speech IVR ports EMEA, 2006- 2012 by proportion
Table 28: IVR ports by vertical EMEA, 2006 - 2012
Table 29: IVR ports by vertical EMEA, 2006- 2012 by proportion
Table 30: Enterprise vs. Service provider IVR ports EMEA, 2006 - 2012
Table 31: Enterprise vs. Service provider IVR ports EMEA, 2006- 2012 by proportion
Table 32: IP vs. TDM IVR ports EMEA, 2006 - 2012
Table 33: IP vs. TDM IVR ports EMEA, 2006- 2012 by proportion


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