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Pharmaceutical Web Content Management: Analyzing the Critical Path of Content Production and Publication

Product Type: Market Research Report
Published by: Datamonitor
Published: February 2002
Product Code: R313-3038
Description
Web content management is a cumbersome process involving multiple stakeholders. To minimize bottlenecks in the production process, content managers should consider outsourcing the management of stakeholders to media agencies and capitalize on information technologies to speed the content approval process. Based on interviews with pharmaceutical eBusiness managers, the brief outlines the critical path of content production and the problems content managers confront along the path. It recommends how production and publishing challenges can be mitigated, highlights outsourcing processes to technology vendors as one way to minimize publication delays and advises content managers on how to prepare for the introduction of third generation mobile telephony.
Table of Contents
Production and Publication







DATAMONITOR HEALTHCARE

ACTION POINTS

Outline of the brief

Four key things you need to know about pharmaceutical Web content management

Despite a technology push to decentralize content publication, a centralized Web

content management model remains necessary in the pharmaceutical industry due to

its high levels of regulation and legal liability

Pharmaceutical companies should consider using integrated media consultancies or

public relations agencies to manage disparate stakeholder interests

Web content management technology solutions, such as document tagging, help

standardize content publishing workflow. Companies should explore investments in

technology solutions that ease the time-consuming procedures required to

safeguard the quality of data

Third Generation (3G) mobile telephony will provide another platform through

which content can be provided to consumers and physicians. Beginning to identify

content for mobile telephones and considering partnerships with 3G license

holders and connectivity vendors now will help pharmaceutical companies stay

ahead of the competition in the future

WEB CONTENT MANAGEMENT

Introduction

Web content management defined

Managing Web content

Content definition

Content creation

Content review and approval

Content publication and feedback

Outsourcing Web Content Management

Outsourcing workflow

Outsourcing Web infrastrucure for Market Push: Novartis’ Gleevec

THE FUTURE DECODED

The impact of third generation telephony on Web content management

Personalized Web content transferred to mobile telephones

Role of content managers

The cost of 3G content remains uncertain

APPENDIX

Datamonitor’s eHealthInsight Business Unit

Table of figures

Research methodology

SPP writing team

How to contact experts in your industry

© Datamonitor 2002. All Rights Reserved.



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