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2008 Trends to Watch: Business Process Outsourcing

Product Type: Market Research Report
Published by: Datamonitor
Published: February 2008
Product Code: R313-31091
Description
Introduction

This brief highlights the principal trends that Datamonitor anticipates for 2008 in the global BPO sector

Scope

An overview of the principal challenges faced by the BPO sector in 2008 Datamonitor's take on the future of business process outsourcing across a number of themes, including industry and macro-level issues Broad strategies that will help both BPO vendors and clients navigate the coming 12 months

Highlights

Datamonitor feels that the projected economic downturn may lead to increased opportunities for BPO vendors. It is likely that global delivery locations will diversify through the coming 12 months and beyond. Vendor consolidation appears likely to continue in the international BPO sector.

Reasons to Purchase

Learn about the major trends appearing in international BPO over the course of 2008. Understand the challenges that BPO vendors and their clients will face in 2008. Identify potential strategies that players in BPO can follow in order minimize risk and maximize rewards through 2008.
Table of Contents
DATAMONITOR VIEW
CATALYST
SUMMARY
ANALYSIS
Economic uncertainty represents an opportunity, not a threat
Global delivery models will continue to move beyond India
Vendor consolidation is set to continue
ACTION POINTS
Use global delivery and multi-sourcing models to offset any economic downturn
Investigate new delivery locations and business areas
Vendors should not buy for the sake of buying
APPENDIX
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Figures
Number of IT Services Deals With Offshore Component, 2003-2007
Number of IT Services merger & acquisitions (M&As), 2004-2007


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