The Global IVR Market Model (Interactive Model): Industry Report

The Global IVR Market Model (Interactive Model)

Product Type: Market Research Report
Published by: Datamonitor
Published: February 2008
Product Code: R313-31217

Description

Introduction

The open standard software-based approach in IVR technology is proliferating at a rapid rate in the market as businesses demand greater flexibility, agility, affordability, scalability and innovation in IVR solutions.

Scope

Highlights

Reasons to Purchase

IVR spend across North America, EMEA, APAC and CALA from 2006 to 2012. Vertical market segmentation for IVR licenses across the four global regions. TDM vs IP, traditional vs Voice-XML, DTMF vs speech splits for IVR installations.

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Table of Contents

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