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Burt's Bees case study: retaining brand values in natural personal care following acquisition

Product Type: Market Research Report
Published by: Datamonitor
Published: April 2008
Product Code: R313-32506
Description
Introduction

This report on Burt's Bees forms part of Datamonitor's case studies series, which explores business practices across a variety of disciplines and business sectors. It looks at how Burt's Bees is planning to retain its original business focus following its acquisition by the bleach giant Clorox.

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Table of Contents
DATAMONITOR VIEW
CATALYST
SUMMARY
ANALYSIS
Introduction
The natural personal care market is a key growth segment
Large companies are looking to capitalize on the growing natural and ethical segment by purchasing successful natural personal care players
Colgate-Palmolive and L'Oreal have recently purchased natural personal care companies
Clorox follows their lead by purchasing Burt's Bees, in order to improve its 'natural' focus
The purchase price far exceeds Burt's sales, showing how much the company believes in Burt's future sales potential
The company also produces a 'green' Clorox line, which has caused criticism that it is jumping on the bandwagon
The sale of Burt's caused criticism from Burt's core enthusiasts
Critics fear the sale will dilute Burt's ethical focus
But Burt's plans to operate as a separate entity in order to retain original ethical philosophy
The company continues to self-regulate its products to assure consumers that their naturalness is authentic, which could reassure critics of the sale
Burt's markets its ethical business through novel initiatives
The company relied on grass roots level marketing prior to its acquisition, including touring the US with the 'Bee-utify Your World' tour
Post acquisition, the company has utilized Clorox's extensive marketing budget by forming a national campaign, clamping down on 'natural' products that aren't natural
The company forms a national print campaign to promote 'real' natural products
Burt's chaired a meeting with the NPA to attempt to form industry standards on natural products
Burts new product introductions are well aligned with consumer and product trends in the industry as a whole
The popular pomegranate ingredient is used in some of Burt's' products
The company has added an anti-aging range with on-trend antioxidant ingredients
Burt's has also developed a men's range to capture this growing market
APPENDIX
Case study series
Methodology
Secondary sources
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Figures
Figure 1: Natural personal care is best analyzed from the perspective of 'broad', 'narrow' and 'organic' definitions
Figure 2: Clorox highlighted its interest in green products with the introduction of an environmentally-friendly household product range at the beginning of 2008
Figure 3: Burt's Bees The Greater Good Business Model, highlighting its main areas of focus
Figure 4: Burt's Bees US tour tent at the Earth Day event in New York, 2007
Figure 5: Burt's Bees' campaign aimed to educate consumers on the ingredients they should look for in natural products


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