Riding the Electronic Content Wave in Education (Strategic Focus)

• Identifies the potential drivers and inhibitors to the uptake of ECM solutions
• Offers insight into which features and functionality institutions will most compelling
• Explores the competitive landscape for ECM solutions across leading markets
• Forecasts institutional spending on ECM solutions in Australia, France, Germany, UK and US

• Understand what drives institutions to purchase ECM solutions
• Gain insight into which ECM features and functionality institutions find most appealing
• Identify which markets offer the most opportunity for ECM vendors

Overview

Catalyst

Summary

Key Messages

Document management is a ""must-have"" functionality for higher education

Institution-wide implementations of ECM will become increasingly common

A few vendors have been particularly successful in cornering the education market

The constellation of competitors is likely to change for document management solutions

Table of Contents

Table of figures

Table of tables

Market Opportunity

A content explosion is sapping the productivity of higher education institutions

ECM represents a broad range of features, functionality and even solution areas

The value proposition for ECM is clear for higher education

A myriad of factors are driving the adoption of ECM in higher education

Changing business dynamics are driving the need for increased organizational efficiency

Meeting more strident calls for public accountability demand better visibility into internal processes

Many institutions have hit the ""upper limit"" on space for document storage

Recent natural and man-made disasters have highlighted the need for digitizing important documents

There are few limitations to the uptake of ECM by education institutions

Lingering vagaries about ECM implementation will slow its uptake by some institutions

Many institutions are already knee-deep in the implementation of other more mission-critical applications

Adding yet another solution to the IT infrastructure may represent an unsustainable institutional burden

Higher education represents an attractive opportunity for ECM vendors

ECM Spending by Higher Education Institutions in Australia

ECM Spending by Higher Education Institutions in France

ECM Spending by Higher Education Institutions in Germany

ECM Spending by Higher Education Institutions in the UK

ECM Spending by Higher Education Institutions in the US

Customer Impact

The end-user desktop is rapidly becoming crowded with mission-critical applications

Practical realities are driving the uptake of specific ECM functionality

The tide is going out for department-level adoptions and coming in for institution-wide ones

Competitive Landscape

The ECM market in higher education is far from monolithic

A few vendors have a strong focus on serving higher education institutions

Optical Image Technology - DocFinity

Feith Systems - Feith Document Database

Hyland Software - OnBase

Perceptive Software - ImageNow

The long-term forecast for document management may be mixed

Go to Market

Greenfield opportunities exist, but they are disappearing rapidly

Let customers speak to the quality of your solution or service

Modular solutions offer institutions flexibility and confidence

Prepare for the encroaching enterprise applications market

APPENDIX

Abbreviations

Definitions

Methodology

Further reading

Ask the analyst

Datamonitor consulting

Disclaimer

List of Figures and Tables

Figure 1: Documents and content are everywhere in higher education

Figure 2: Higher education's IT goals trend towards standardization & simplification

Table 1: ECM Solution Definitions

Figure 3: Australia Higher Education Spending on ECM: 2006 - 2012

Table 2: Australia Higher Education Spending on ECM: 2006 - 2012

Figure 4: France Higher Education Spending on ECM: 2006 - 2012

Table 3: France Higher Education Spending on ECM: 2006 - 2012

Figure 5: Germany Higher Education Spending on ECM: 2006 - 2012

Table 4: Germany Higher Education Spending on ECM: 2006 - 2012

Figure 6: UK Higher Education Spending on ECM: 2006 - 2012

Table 5: UK Higher Education Spending on ECM: 2006 - 2012

Figure 7: US Higher Education Spending on ECM by Solution Area: 2006 - 2012

Table 6: US Higher Education Spending on ECM by Solution Area: 2006 - 2012

Figure 8: ECM investments by functionality

Figure 9: There are many vendors serving the ECM market