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Predictive Dialing

Product Type: Market Research Report
Published by: Datamonitor
Published: December 2002
Product Code: R313-5183
Description
Introduction: An overview of the trends and pressures affecting the Predictive Dialer market. The Brief concentrates on the effects of legislation in the US and EC. Scope: The brief looks at market forces in the US and Europe. * Development of the market from 2002 to 2007. Report Highlights: This briefing document will look at the major forces affecting the market, namely the change in the nature of the call center and legislative forces unleashed by the perceived problem of nuisance calls. The primary question the brief will answer is: how will these affect the way predictive dialers are marketed? Reasons to Purchase: * An overview of the legislation being enforced in the US and EC- critical for understanding how the market will develop * Development of the market from 2002 to 2007, including market sizing. Reasons to Purchase: * Overview of the major players in the market- recent product developments and M&A activity
Table of Contents
ABOUT DATAMONITOR

SECTION 2 ACTION POINTS

Outline of the brief

Key things you need to know about predictive dialing

SECTION 3 JUSTIFICATION

Key market players

SECTION 4 THE FUTURE DECODED

Nuisance

Expanded role of the contact center

Legislation in US

Legislation in the EU

Trends

SECTION 5 CONCLUSION

SECTION 6 APPENDIX

Future readings

SPP writing team

How to contact experts in your industry
Ordering and More Information
Price and Delivery Options


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