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Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus)

Product Type: Market Research Report
Published by: Datamonitor
Published: July 2009
Product Code: R313-52366
Description
Introduction

Due to demand from enterprises looking to invest in ECM solutions, Datamonitor has developed the ECM Decision Matrix. The Decision Matrix provides a comprehensive and transparent view of vendor capabilities in the ECM market and presents advice on which vendors should be explored, considered and shortlisted.

Scope
  • Provides an overview of the most important trends driving the competitive dynamics in the ECM market.
  • Benchmarks ECM vendors in terms of their technology, user sentiment and market impact.
  • Presents a detailed view of each vendor's ECM offering and capabilities, as well as providing advice on the suitability of these offerings.
  • Vendors covered include: Alfresco, EMC, HP, IBM, Microsoft, Open Text, Oracle, Vignette, and Nuxeo
Highlights

The ECM market continues to consolidate with two major acquisitions in 2009 - Autonomy buying Interwoven and Open Text announcing its intention acquire Vignette. Datamonitor observes that a majority of the recent acquisitions have been driven by the need to achieve greater market share, rather than gap-filling portfolio offerings.

It remains to be seen how vendors that acquire competitors for increasing market share handle competing product lines within their own portfolio. Datamonitor believes that customer retention being key, vendors will not hive-off redundant product lines just yet. However, some rationalization will likely happen over the next one to two years.

Although the ECM market is technologically mature for the most part, differentiation is still possible in emerging areas, such as transactional content management and digital asset management. Interoperability is also a key focus for existing ECM vendors and a majority look to be embracing popular standards to this end.

Reasons to Purchase
  • Gain detailed knowledge of ECM vendors' strengths with regards to technology, user sentiment and market impact.
  • ECM vendors can benchmark their own performance in various key criteria against their competitors.
  • Enterprise IT managers will gain valuable insight to improve their content management purchasing decisions.
Table of Contents
DATAMONITOR VIEW
CATALYST
SUMMARY
MARKET DEVELOPMENTS
The ECM market continues to consolidate
The ECM Decision Matrix
Market leaders: EMC (Documentum), IBM (FileNet) and Open Text
The challengers: Oracle and Microsoft
The prospects: HP, Alfresco, and Vignette
MARKET LEADERS
Market leaders: technology
Market leaders: user sentiment
Market leaders: impact
VENDOR ANALYSIS
Alfresco: ECM radars
Recommendation: explore
EMC: ECM radars
Recommendation: shortlist
HP: ECM radars
Recommendation: explore
IBM: ECM radars
Recommendation: shortlist
Microsoft: ECM radars
Recommendation: consider
Open Text: ECM radars
Recommendation: shortlist
Oracle: ECM radars
Recommendation: consider
Vignette: ECM radars
Recommendation: explore
Extended vendor analysis
Nuxeo: ECM summary
CONCLUSION
Supporting compliance and regulatory standards will be critical
CMIS standard could be beneficial for all
Transactional content management presents opportunities for growth
APPENDIX
Summary scores
Datamonitor ratings
Methodology
Extended methodology
Technology
User sentiment
Market impact
Standards and compliance frameworks
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Tables
Table 1: ECM Decision Matrix (listed in alphabetical order)
Table 2: ECM Decision Matrix - summary of vendor scores (scale of 1-10)
List of Figures
Figure 1: ECM Decision Matrix*
Figure 2: Market leaders analysis: technology
Figure 3: Market leaders analysis: user sentiment
Figure 4: Market leaders analysis: market impact
Figure 5: Alfresco ECM radars
Figure 6: EMC ECM radars
Figure 7: HP ECM radars
Figure 8: IBM ECM radars
Figure 9: Microsoft ECM radars
Figure 10: Open Text ECM radars
Figure 11: Oracle ECM radars
Figure 12: Vignette ECM radars
Figure 13: Nuxeo ECM technology radar
Ordering and More Information
Price and Delivery Options



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