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Ariel Excel Gel Case Study: pairing green credentials with value for money to gain a stronger emotional connection with consumers in household goods

Product Type: Market Research Report
Published by: Datamonitor
Published: August 2009
Product Code: R313-54261
Description
Introduction

This case study on Ariel forms part of Datamonitor's case studies series, which explores business practices across a variety of disciplines and business sectors. It examines Ariel Excel Gel and its attempts to enhance the emotional connection of the brand with consumers by forging green attributes with money saving benefits.

Reasons to Purchase
  • Gain insight into the methods used by important industry players to give them a competitive edge
  • Identify specific areas for operational improvements
  • Capitalize on the knowledge of experienced companies when entering a new niche or market
Table of Contents
DATAMONITOR VIEW
CATALYST
SUMMARY
Analysis
Ariel is a well established laundry brand in the UK household care market
Procter & Gamble introduced the Ariel brand to the UK market in 1968
The household care sector is known to create a lack of emotional involvement among consumers
Ariel has attempted to forge an emotional link with consumers through its cold wash campaign
Ariel Excel Gel was launched in the UK in 2008 as an alternative format to liquid and powder
Ariel has received recognition through prominent consumer awards
Many consumers are used to washing at high temperatures, leaving Ariel with a challenge to convince that washing at lower temperatures can be just as effective
Ariel encourages consumers to leave both positive and negative feedback on its website
Ethical considerations will not be top priorities for the majority of consumers during a recession
Many consumers will have bigger concerns than the environment when conducting grocery shopping during a recession
The potential price-savings from regular use of Ariel Excel Gel will appeal to consumers regardless of the ethical credentials
Conclusion
APPENDIX
Case study series
Methodology
Secondary sources
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Figures
Figure 1: Habit has a substantial influence on many UK consumers' purchasing decisions in the household care sector
Figure 2: Ariel Excel Gel is a new format for Ariel's product portfolio
Figure 3: Sustainability through washing at lower temperatures is in line with Procter & Gamble's overall strategy
Figure 4: Feedback displayed on Ariel's website is not wholly positive, helping to give the brand a more authentic feel
Figure 5: The likely influence of ethical credentials on household care purchases has declined among UK consumers in the past year
Figure 6: Environmental benefits on their own are unlikely to ensure success in the household care market
Ordering and More Information
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