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Adding Cool To Your Brand in 2005Product Type: Market Research ReportPublished by: Datamonitor Published: January 2005 Product Code: R313-8044 Description IntroductionConsumers are becoming more image conscious and are purchasing products that support their lifestyle to provide an aspired image. A common marketing myth claims that coolness is only important in products such as clothing and shoes. However, research has shown that the influence of coolness is spreading to the CPG sector and influencing consumers purchasing habits. Scope A detailed analysis of how CPG products achieve a cool status within their target consumer group In-depth primary research covering senior industry figures to uncover the latest thinking and reveal emerging unmet needs Extensive discussion of best practice NPD and marketing campaigns that have successfully created and maintained a cool image Practical actionable recommendations detailing how to effectively position a brand with respect to the market changes Highlights Coolness has been traditionally associated with fashion products such as clothing and footwear; however, products such as Innocent Smoothies have shown that coolness also influences consumers' purchasing behavior in the CPG sector. 60% of industry respondents agree it has become increasingly important for CPGs to be perceived as cool by consumers. Coolness is a timeless need state; however, the perceptions of cool products vary by age. To develop a cool image younger consumers imitate celebrities, Young Adults and Early Midlifers purchase products perceived to be unique, stylish and innovative while older consumers purchase products that are sophisticated, high quality and authentic. Attitude branding has become more important gained coolness as target audiences become increasingly frustrated and skeptical of the advertising claims made. 'Attitude branding' is about standing for something in consumers' eyes; it is about expressing values that are important to a consumer group, for example, Dove and the "Real Beauty" campaign. Reasons to Purchase Learn how to create and maintain a cool brand image in the CPG sector Discover the latest NPD and marketing case studies to benchmark against and exploit Understand consumers' desire for cool CPGs and how their perception of coolness varies by age Table of Contents TABLE OF CONTENTSCHAPTER 1 EXECUTIVE SUMMARY 3 Introduction 3 The future decoded 3 The rules of coolness vary by age 3 Three consumer groups and three levels of cool 4 Three levels of coolness 4 Action points 5 CHAPTER 2 THE FUTURE DECODED 12 Introduction 12 The importance of cool in CPG 12 Definition of coolness 12 Coolness generates added value for companies 12 Coolness is important to consumers but it varies by category 13 Factors driving the rise in cool consumerism 21 Image consciousness among consumers is increasing 21 Seniors are still concerned with coolness 22 Rise in image and attitude branding 23 Defining coolness 25 The definition of coolness 25 Benefits to consumers of purchasing a “cool” product 27 Different types of coolness 29 CPGs don’t have to be exclusive to be cool 29 Three consumer groups and levels of cool 31 Opinion Formers 31 Adopters 33 Regulars 35 Three levels of cool 36 Levels of cool relate to the consumer groups 37 Gender differences influence coolness and viral marketing 39 Men and women differ in their perception of coolness 39 Women are more likely to share opinions about products 39 Cool brands are not necessarily eternally cool 40 Conclusion 42 Three consumer groups 43 Three levels of coolness 43 Brands are not necessarily eternally cool 44 CHAPTER 3 ACTION POINTS 45 Introduction 45 Adapt the strategy to fit brand image 45 Film is a powerful medium for communications 46 Brands sponsoring events must fit with the culture 50 Target Opinion Formers using blogs 54 Use appropriate celebrity endorsements to create coolness 55 Use a limited number of exclusive distribution channels initially 59 Use links with “cool” music to develop a cool brand image 61 Unique mainstream advertising can create a cool image 62 Exclusive cool brands need to avoid becoming static 65 Companies need to continuously update to maintain coolness 65 Avoid over diversifying into unrelated areas 67 Brands need to maintain authenticity 67 Maintain brand identity by adhering to the brand heritage 67 Avoid exclusive brands becoming too mainstream 68 Introduce sub-brands to maintain a cool image 69 CHAPTER 4 APPENDIX 70 Definitions 70 Research methodology 71 References 72 Industry Sources 72 Government Sources 72 News Sources 72 How to contact experts in your industry 73 LIST OF TABLES Table 1: Three levels of coolness 5 Table 2: Dove’s “Real Beauty” campaign adopts an anti-model policy 25 Table 3: “Are there any CPGs that have effectively created a ‘cool’ image?”, US and Europe, 2004 29 Table 4: Number of Opinion Formers over 15 years (millions) in Europe and the US, 2004 - 2009 32 Table 5: Number of Adopters over 15 years (millions) in Europe and the US, 2004 - 2009 34 Table 6: Number of Regulars over 15 years (millions) in Europe and the US, 2004 - 2009 35 Table 7: Three levels of coolness 37 Table 8: Three levels of coolness 44 Table 9: Jack Daniel’s appears in the film “Man on Fire” (2004) 48 Table 10: Product placement examples in films 49 Table 11: Spider-Man 2 featured Dr Pepper in the US and Mirinda overseas, 2004 50 Table 12: The Sprite Urban Games creates a cool image for the brand among younger consumers 52 Table 13: The Reserve Brands Group (RBG) launched by Diageo 54 Table 14: Lucozade and Pepsi use celebrities that match with the brand values to create a “cool” image 57 Table 15: Firefly herbal drinks use images to portray style and authenticity 60 Table 16: Firefly uses a contemporary web site design to emphasize the brand’s image 61 Table 17: Interbrew altered the format of its traditional drink and redesigned the beer glass 67 Table 18: Coolness definitions 70 LIST OF FIGURES Figure 1: “How important do you believe it is for consumers to be perceived as ‘cool’ by others?” 14 Figure 2: “To what extent do you agree that it has become increasingly important for CPGs to be perceived as cool by consumers?” 15 Figure 3: “How important is it that consumers perceive a product as cool in the following drinks categories?”, US and Europe, 2004 17 Figure 4: “How important is it that consumers perceive a product as cool in the following food categories?”, US and Europe, 2004 18 Figure 5: “How important is it that consumers perceive a product as cool in the following personal care categories?”, US and Europe, 2004 19 Figure 6: “How important do you believe coolness is to the following age categories?”, US and Europe, 2004 20 Figure 7: Queer Eye for the Straight Guy: bringing metrosexuality to the mainstream 22 Figure 8: The Blackspot Sneaker company is encouraging American consumers to “rethink cool”, 2004 24 Figure 9: “Do you agree that cool CPGs need to be lifestyle supporting?”, US and Europe, 2004 26 Figure 10: The connection between the three levels of cool and the three types of consumer 38 Figure 11: Impulse used young and stylish celebrities to improve the brand’s coolness 58 Figure 12: Coca-Cola product placement in “American Idol”, 2004 64 Figure 13: Moët & Chandon continue to update their image to remain relevant and maintain a cool image 66 |
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