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ASPs in US financial services, 2001

Product Type: Market Research Report
Published by: Datamonitor
Published: August 2001
Product Code: R313-9024
Description
Application service provision is one of the hottest IT related topics in the financial services industry. In the financial services space, many technology companies see massive opportunities in providing applications to firms on a rental basis. The ASP marketplace is extremely saturated with established technology players as well as ASP pure plays employing a variety of business models. At present, the marketplace is headed for a shakeout. Those who survive will have the advantage of capturing increasing tech spend from financial services firms, who are realizing the benefits of adopting an ASP strategy within their operations. ASPs in US financial services is a Datamonitor special issues report that serves to discuss the evolution of ASPs in financial services. The report reveals opportunities for technology vendors as well as strategies for financial services firms seeking to realize and exploit the benefits of the rapidly expanding ASP marketplace in financial services.
Table of Contents
INTRODUCTION

What is this report about?

Who is the target reader?

How to use this report

MARKET CONTEXT

Introduction

Key findings

ASP Wheels across the financial services industry

Suitability of applications for ASP solutions

Horizontal versus vertical application provision in FS

The ASP value chain

Market drivers

ASP motivators (for financial services firms)

ASP inhibitors (for financial services firms)

ASP issues

Pricing and cost

Conclusions

CUSTOMER FOCUS

Introduction

Key findings

Customer identification

Customer requirements

Small, medium and large size firms

B to B versus B to C applications

ASP wheel customer segmentation

Branding and marketing

Customer acquisition

Customer retention

Conclusions

COMPETITOR DYNAMICS

Introduction

Key findings from interviews with companies across the ASP value chain

Competitive structure

Competitor identification

724 Solutions

AMS

Metavante

S1

Sun Microsystems

Yodlee

SAS

IBM

Conclusions

THE FUTURE DECODED

Introduction

Key findings

Financial services

Banking

Financial markets

Insurance

Market segments

Conclusions

ACTION POINTS

Introduction

Key findings
Continued success for larger ASP players will depend upon increasing coverage
across applications, while smaller niche firms will increasingly depend upon
high levels of customer service.
In order to gain access to a large end-user pool, ASPs should establish
partnerships with professional services firms
...while developing in-house professional services expertise to balance
low-margin components of the ASP value chain.
Financial Services firms must review the business model and strategy of the ASP
before entering into a service agreement, selecting firms who will survive the
shakeout and who know the financial services industry

Conclusions

APPENDIX

Definitions

ASP

Compound annual growth rate (CAGR)

Financial services Lines of business

Outsourcing

Systems integration

Professional services

Forecasts and assumptions

Research methodology

SPP writing team

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