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Global Enterprise Information Portals (2001-2006): More than just icing on the enterprise

Product Type: Market Research Report
Published by: Datamonitor
Published: September 2001
Product Code: R313-9166
Description
With increasingly dynamic opportunities opening up in the portal technology market, it is essential that you are kept up-to-date with developing trends and new technologies. “Global Enterprise Information Portals: More than just icing on the enterprise ” provides insight into the burgeoning market for portal technology. The recent business goal of many organizations has been to add value by efficiently operating and managing business processes and technology applications associated with multiple business functions and allowing employees, customers, suppliers and business partners access to the information they require on a self-service basis. Reductions in cost, time and inaccuracy are some of the key goals of portal technologies. This report examines the evolution and likely uptake of EIPs by: * geography - North America, Europe, Asia-Pacific and the rest of the world; * vertical - financial services, telecommunications, retail, utilities, manufacturing, public, services and healthcare; * business driver - Customer Relationship Management (CRM) / sell-side, back office, business-to-employee (B2E) and business-to-business (B2B); * revenue stream - revenues due to portal software, integration services, professional services, maintenance and hardware. This highlights the opportunities available to EIP vendors, systems integrators, professional services and hardware companies.
Table of Contents
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EXECUTIVE SUMMARY



Introduction



Simplicity belies complexity



Business drivers for EIPs



Vendors battle it out for supremacy



Sizing the EIP market opportunity



EIP vendors must supply hard TCO and ROI metrics



INTRODUCTION



What is this report about?



Who is the target reader?



How to use this report



MARKET CONTEXT



Introduction



Key findings



From consumer to enterprise - the evolution of the portal



The evolving EIP



Defining an EIP



EIP architecture - technology requirements



Content management and presentation services



Portal services



Integration, integration, integration! - Enterprise integration services



Laying the foundations for success



Business drivers for EIPs



EIP development - areas of investment



What are the key benefits of an EIP deployment?



Current trends in the EIP market



Enterprise portal software market is valued at $2.7 billion in 2006



Global EIP trends



Conclusions



CUSTOMER FOCUS



Introduction



Key findings



Deploying an EIP? ... Think twice before committing



Defining the scope of an EIP



Structure, structure, structure!



Don't run before you can walk



Look beyond the front end



Beware of sprouting multiple portals



Taking steps to globalization



Mobilizing the portal



Can software solve the problem?



Where does the value lie in mobile portals?



Security, what security?



Portal security requirements and technologies



TCO and ROI - 'old economy' rules still apply



Timing is critical for EIP deployment



What is the real cost of an EIP?



Managing the TCO of an EIP



Achieving ROI from an EIP solution



Barriers to EIP implementation



Key factors affecting vendor relationships



Software vendors need to differentiate themselves



Services vendors are evolving into project managers



Key strategies for EIP vendors



Key risk factors vendors should be aware of



Vendor strategies for customer acquisition



Conclusions



COMPETITIVE DYNAMICS



Introduction



Key findings



Market dynamics



Potential external forces impacting on vendor strategies



Who are the key players in the EIP space?



Framework for vendor analysis



Vendor strength by solution type and geographical coverage



Vendor strength by vertical market



Vendor coverage of the enterprise portal value chain



Geographical coverage and focus on EIPs



What does the future hold for the EIP vendor?



Framework portal vendors



Content / knowledge management vendors



Business intelligence vendors



Application portal vendors



Enterprise platform portal vendors



Conclusions



THE FUTURE DECODED



Introduction



Key findings



What does the future hold for the EIP software market?



Asian EIP markets will show the fastest growth



Strong growth across all vertical sectors



B2E and B2B initiatives will dominate the 2006 market



The impact of packaged EIP solutions on integration and service providers



Global EIP revenues by stream and geography



Potential implications facing the EIP market



Integration challenges present increased competition and diversification for



pure play-portal vendors



Increased dependence on systems integrators



Slower B2B growth could hamper enterprise portal uptake



EIP vendors may face operational challenges due to significant market growth



Conclusions



ACTION POINTS



Introduction



Key findings



Action point 1 - EIP vendors must supply hard TCO and ROI metrics



Action point 2 - partnerships with SIs and PS vendors are essential for success



Action point 3 - single vendor or best of breed?



Action point 4 - educate, educate, educate



APPENDIX



Supplementary data



Future readings



SPP writing team



How to contact experts in your industry



(c) Datamonitor 2001. All Rights Reserved.









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