Product Type: Market Research Report
Published by: Everest Research Institute
Published: September 2005
Product Code: R3492-10Description This report provides a comprehensive coverage of the 2005 FAO market including market size and trends, buyer adoption, transaction mechanics, and supplier capabilities and position. It also summarizes the key insights and implications for key stakeholders. This report will assist companies considering outsourcing F&A to a third-party or FAO suppliers to understand in detail the evolving FAO value proposition.Table of Contents - Section I: Introduction and overview
- Section II: Summary of emerging trends and implications for stakeholders
- Summary of emerging trends
- Implications of FAO trends for buyers
- Implications of FAO trends for suppliers
- Implications of FAO trends for investors
- Implications of FAO trends for technology providers
- Section III: Market/contract overview and trends
- Overall size and growth
- Level of market maturity
- Overall growth
- Market segments
- Contract characteristics
- Process scope
- Term
- Size
- Usage of offshore
- Offshore FAO locations
- Choosing the appropriate location for FAO centers
- Details on activity within different FAO regions
- Technology in use
- Case for technology change
- Share of technology components in FAO contracts
- Transparency and compliance
- Case for FAO among available alternatives
- Implications for suppliers
- Section IV: Buyers, selection criteria, and experiences
- Buyer adoption trends
- By industry
- By signing region
- By geographic scope
- Drivers of buyer adoption and risks
- Outsourcing drivers
- Case for offshoring
- Risk considerations and mitigating actions
- Pricing structures and service levels
- Types of pricing structures
- Relative strengths of each pricing structure
- Service level metrics by process
- Section V: Suppliers, capabilities, and operating models
- Supplier position and growth
- Market share and trends
- Offshore presence
- Industry exposure
- Capabilities and operating models
- Capability assessment along key dimensions
- Operating models and relative differences
- Appendix:
- FAO supplier profiles
- Details on supplier capability assessment
- Glossary of terms
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