Product Type: Market Research Report
Published by: Everest Research Institute
Published: December 2007
Product Code: R3492-66Description Asian countries have evolved as offshore destinations to provide business process (primarily in English) and technology services. Lower costs coupled with good English language skills and large, skilled talent pools are the key drivers of offshore market growth in Asian countries. Given this market growth, the location landscape in Asia is rapidly expanding to new countries/cities. Leading global suppliers/captives have set up delivery centers in numerous cities (~40) in the region. However, these cities have different leverage points across multiple factors relevant for location selection. (e.g., costs, labor pool, functional, language skills). The presence of multiple city options with significantly different characteristics drives complexity in location selection decisions in Asia. This research provides perspectives on the relative attractiveness of Asian locations for Business Process Outsourcing (BPO).Table of Contents - Section I: Executive summary
- Section II: Asia market overview
- Size and growth of the Asia market
- Examples of supplier and captive presence
- Location/city options for delivery centers
- Section III: Drivers and approach to location selection
- Everest risk-reward framework
- Approach/methodology used for location prioritization
- Section IV: Relative attractiveness of Asian cities for BPO
- How to read this document
- Assessment on environment-and infrastructure-related factors
- Environment-related factors: Stability, security, risk of natural hazards
- Infrastructure-related factors: Connectivity, infrastructure support
- Labor pool analysis
- Tertiary educated labor pool
- Level of language skills
|
|
