Outsourcing the Procure-to-Pay (P2P) Process: Industry Report

Outsourcing the Procure-to-Pay (P2P) Process

Product Type: Market Research Report
Published by: Everest Research Institute
Published: February 2008
Product Code: R3492-72

Description

This report examines the expanding market opportunity around the outsourcing of Procure-to-Pay (P2P) processes. It focuses on identifying the emerging value proposition of an end-to-end approach in addressing converging buyer requirements between the F&A and procurement processes. Based on extensive primary research, including a buyer survey and in-depth supplier interviews, the study explores perspectives on adoption trends, solution components, supplier capabilities, and the supplier landscape of the present market.

Table of Contents

Section I: Summary of key messages
Section II: Value proposition: Summary; Process definition; Typical savings from a PO contract; Outsourcing value proposition by process scope; Satisfaction levels of buyers that have outsourced AP; Five-step roadmap to realize savings in S2P outsourcing; Pain-points in buyer’s financial supply chain; Buyer interest in outsourcing P2P and demand by sub-process; Key challenges in moving from a piecemeal to an end-to-end outsourcing approach
Section III: Solution characteristics: Summary; Convergence between F&A and procurement functions; Applicability of value creation levers for PO by process scope; P2P offerings by industry focus and category focus; Degree of offshoring in PO contracts by process scope; Existing and potential degree of offshoring in P2P; Technology solutions/services required from suppliers
Section IV: Supplier landscape: Summary; Supplier market shares; PO supplier capability across outsourcing value levers; Shifts in PO supplier landscape driven by demand for P2P outsourcing; Supplier interest and maturity in outsourced P2P services; Investments in delivery capability
Section V: Implications for key stakeholders: Implications for buyers; Implications for suppliers
Appendix: Supplier profiles; Buyer case studies; Web-based survey: response profile; Glossary of key terms; Research references

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