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ESG Research Report: Electronic Discovery Requirements Escalate

Product Type: Market Research Report
Published by: Enterprise Strategy Group
Published: November 2007
Product Code: R3588-16
Description
Business requirements for consistent, documented and automated electronic records retention, search and retrieval have become commonplace in recent years due to the proliferation of national and international compliance demands. To accurately assess how the demand for digital archiving and information access solutions will evolve over the next several years, Enterprise Strategy Group used a mix of online survey-based research involving 441 North American IT decision makers and in-depth telephone surveys with 27 General Counsel and other senior legal staff at North American organizations in order to examine the impact of e-discovery activities and processes within their organizations.

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Table of Contents

List of Figures

List of Tables

Executive Summary

Report Conclusions

Introduction

Research Objectives

Research Conclusions

E-discovery is Becoming a Standard Business Process

E-discovery Scale and Complexity Continues to Expand

E-discovery Costs Frequently Underestimated by Business Decision Makers

E-discovery Growth Outstripping Current IT Staff and Tools

Consistent E-discovery Processes and Automation Cut Costs and Business Risk

Research Methodology

Quantitative Research

Qualitative Research

Respondent Demographics

IT Respondents by Role

Legal Executive Respondents by Job Title

IT Respondents by Number of Employees

Legal Executive Respondents by Number of Employees

IT Respondents by Industry

Legal Executive Respondents by Industry

List of Figures

Figure 1. Percent of Organizations with E-discovery Requests

Figure 2. Percent of Organizations with E-discovery Requests, by SMB vs. Enterprise

Figure 3. Increase In E-discovery Activity 2005 - 2007, by Organization Size

Figure 4. Most Frequently Requested Record Types

Figure 5. Average Age of Data Requested During E-discoveries (General Counsel Survey)

Figure 6. Likelihood of Future E-discovery Requests (Organizations with No Current E-discovery Activity)

Figure 7. E-discovery Spending Change 2006 - 2007 (General Counsel Survey)

Figure 8. Frequency of E-discovery Requests Over Last 12 Months (General Counsel Survey)

Figure 9. E-discovery Spending 2006 (General Counsel Survey)

Figure 10. E-discovery Funding Models (General Counsel Survey)

Figure 11. Allocation of E-discovery Costs by Task (General Counsel Survey)

Figure 12. IT Resources Dedicated to E-discovery, by SMB vs. Enterprise

Figure 13. Number of IT FTEs Dedicated to E-discovery

Figure 14. Internal E-discovery Support Resources (General Counsel Survey)

Figure 15. E-discovery Technology Assets (General Counsel Survey)

Figure 16. Impact of Regulatory and Legal Actions on Tape Retention

Figure 17. Use of Third-Party E-discovery Service Providers (General Counsel Survey)

Figure 18. E-discovery Tasks Outsourced to Legal Service Providers (General Counsel Survey)

Figure 19. IT Respondents by Role

Figure 20. Legal Executive Respondents by Job Title

Figure 21. IT Respondents by Number of Employees

Figure 22. Legal Executive Respondents by Number of Employees

Figure 23. Legal Executive Respondents by Industry

List of Tables

Table 1. IT Respondents by Industry



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