ESG Research Brief: End-Users Give SharePoint Their Seal of Approval

Reflecting an increasing need for global collaborative technology platforms, one in three North American and Western European organizations now use Microsoft’s SharePoint suite of collaboration information sharing and content management tools. Satisfaction with SharePoint implementations is high and grows with the length of time the technology has been deployed, indicating that users are seeing an increasing number of benefits as SharePoint becomes more fully integrated into day-to-day operations and workflows. Business managers are most enthusiastic about SharePoint, suggesting that SharePoint deployments may be better positioned to withstand increasing IT cost-cutting measures.

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