Oracle Buys Telephony@Work to Create Integrated IP-Based Contact Center/CRM

Oracle Buys Telephony@Work to Create Integrated IP-Based Contact Center/CRM Solution

Product Type: Market Research Report
Published by: Yankee Group
Published: June 2006
Product Code: R388-1918

Description

Oracle's announced acquisition of Telephony@Work represents an organizational convergence of contact center products, development capabilities and an integrated customer centricity focus previously unmatched in the industry.

Table of Contents

Please Note: Due to the brevity and/or nature of
the content posted, there is no table of contents available
for this report.

Ordering and More Information

Price and Delivery Options

MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence.