FAO Best Practices and Strategies: Cutting Costs Is Just the Beginning: Industry

FAO Best Practices and Strategies: Cutting Costs Is Just the Beginning

Product Type: Market Research Report
Published by: Yankee Group
Published: August 2006
Product Code: R388-2249

Description

Slashing costs has been the primary driver for financial and accounting outsourcing (FAO). But as the FAO market begins to mature, increasingly savvy BPO clients are demanding and expecting more from their outsourcing implementations.

Table of Contents

I. Introduction
II. FAO Best Practices: C-Level Executives Need to Align with Each Other and Their; Company’s Business Goals; Forecast; Drivers of Change; Case Study: How Yamaha Corporation of America Used Outsourcing to Improve Its Customer Service
III. Conclusions and Recommendations: Recommendations
IV. Further Reading

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