End-to-End Order Management Automates the Service Provider’s Value Chain:

End-to-End Order Management Automates the Service Provider’s Value Chain

Product Type: Market Research Report
Published by: Yankee Group
Published: July 2009
Product Code: R388-3231

Description

End-to-end order management (OM) bridges the gap between OSS and BSS. Service providers need to invest in streamlining their entire OM process to increase profitability and enhance customer experience.

Table of Contents

I. Inefficiency in the OM Process Directly Impacts Service Providers’ Bottom Line
II. The Building Blocks of OM Solutions
III. Vendor Analysis
IV. Conclusions and Recommendations
V. Further Reading

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