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Economic Downturn Sparks Upturn in UC

Product Type: Market Research Report
Published by: Yankee Group
Published: September 2009
Product Code: R388-3310
Description
As enterprises tighten their belts, they’re still relying on unified communications (UC) to help their organizations. But with so many UC vendors out there, enterprises aren’t sure where to place their UC dollar. This report analyzes the vendor landscape for UC and how it’s changing.
Table of Contents
I. Enterprises Strategically Invest in UC for Agility

II. Enterprise Demand Trends

III. Integration Expertise Is Key

IV. Managed Service Providers Sharpen Strategies to Monetize the Value of UC

V. Three Major Trends Shaping the Evolution of UC

VI. Conclusions and Recommendations

VII. Further Reading
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