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Business Transformation Planning

Product Type: Market Research Report
Published by: Information Gatekeepers Inc
Published: August 2009
Product Code: R403-111
Description
We will review the techniques for transformation planning and some of the drivers in today’s market for that planning activity. This development of techniques will include:
  • The description of the planning environment - A framework that outlines the steps in the planning process;
  • The general forecast for the U.S. economy and particularly the U.S. telcos;
  • The competitive market in the U.S. facing today’s telecommunications company, including discussions of major factors in the changing market such as advanced access architectures, super-competitors, and overbuild;
  • A detailed approach to business transformation planning - a “how to”;
  • A major section will describe the process of “Vision Planning” - a technique for transformation planning;
  • A survey of what major players are doing in business transformation planning;
  • Interviews with some of the top thinkers in the telecommunications business today.
The history of the networking business is largely based on network evolution steps that were determined by the geniuses at Bell Labs. Another group of geniuses at the same institution determined end-user (station apparatus) capabilities. It has been said that there have been three network designs: the telegraph network, the telephone network, and the Internet network. Each had its particular end-user apparatus: the telegraph, the telephone, and the computer. As we have changed from each of these paradigms to the next, we have seen massive business transformations by the major players. Some made the transformation; they survived and prospered; some did not and died. This report is about how to make those transformations.

There are now competitive networks to the business and the residence, and there are hundreds, maybe thousands, of companies devoted to the development of station apparatus to meet customers’ needs as they see them. (Most of this station apparatus is not even called that, but is rather called computers, DVRs, Wii, routers, over-the-top video, etc.) Network evolution, now, is driven by the competitive desire of the multiple network providers to have networks that are capable of interfacing with this station apparatus. For telcos and all companies involved in the telecommunications business, this drastically changed environment requires that they change their businesses if they are to survive and prosper. We will devote a major section of this report to discussing the current face of the telecommunication market, because that understanding is essential to beginning a transformation project.

This series of reports is being prepared by Clifford Holliday, a writer and analyst for IGI. His many previous projects have included the massive Lightwave Series of Reports, the recent ROADM Series of Reports, and the AAA Series of Reports. Mr. Holliday spent many years as the VP in charge of technology planning in the Business Development department of GTE. He has been involved in or led at least seven different major “transformation” projects, including “PIP” - Performance Improvement Projects - Winning Connection I and II, WINS, and Technology Reorganization, as well as projects in the energy sector.

This series consists of the following:

“Next-Generation Carrier's Network - Planning for Business Transformation” — This is a comprehensive report on how to approach transformation planning, and on the next-generation network that is the result of transformation planning. This is the all-encompassing report that covers all of the related topics. It is the keystone to the Information Gatekeeper’s Series on Transformation Planning.

“Next-Generation Carrier’s Network - Architectures, Economics, and Forecasts” — This report is devoted to discussing and forecasting the NGN. It discusses the major systems and technologies that will be involved; it provides forecasts for the most important of these technologies; it discusses architectural options; it forecasts market impacts on the NGN, including capital forecasts and economic analysis of major NGN options; and it provides a detailed listing of many of the major vendors of the NGN. In addition, it discusses the drivers for changing networks and provides graphic views of how our networks have changed and are going to change. This report is now available from IGI.

“The Telecommunications Market Today” — This is the first of a series of reports devoted to telecom business transformation and next-generation networks. This is a general report on the status of today’s (2009) telecommunications market, with an emphasis on those changes that are driving the market. It includes extensive forecasts, especially CapEx forecasts.

“Business Transformation Planning” — This report is a how-to report on the transformation planning process. It contains the directions on how a transformation project must start and on how to accomplish it. It includes quotes from exclusive interviews with some of the best thinkers in the business today.
Table of Contents
TABLE OF CONTENTS

TABLE OF FIGURES

THE LIGHTWAVE SERIES OF REPORTS

The Lightwave Network

The Lightwave Series of Reports

General Reports on the Network

General Market Reports

Specific Systems Reports

INTRODUCTION

The Impact of Competitive Networks

Transformation Planning

Customer is King!

This Report

The Face of Network Competition

This Chapter

The Face of Network Competition - Market Structure Today

RBOCs’ Multidimensional Competitive Struggle

Post-merger Competition

RBOC Purchase of IXCs

RBOCs vs. Cable Companies

Advanced Access Architecture Plans

RBOCs Are Becoming Wireless Access Companies

RBOC Loss of Main Lines

It’s a Wireless Access Industry!

The Wireless Access Landscape

Forecast for Wireline to Wireless

The Super Competitors

Google Attacks - Google Voice

Forecast for Google Voice

Overbuild

Overbuild - How?

Overbuild - Significance

A New Type of Competition

Summary of Overbuild Forecasts

Summary of Forecasts - Face of the Market

General Economic Forecasts

Telecommunications Economic Forecasts - 2009

Advanced Access Architectures

AT&T

Verizon

Qwest

Wireline to Wireless

Google Voice/Google Forecast

Overbuilding

BUSINESS TRANSFORMATiON PLANNING - HOW TO

PLANNING ENVIRONMENT

Market Intelligence


Market Structure

Business Vision

Vision Development

What Is Vision Planning?

Development of a Vision

Vision Planning - Examples

IBM Example

Lincoln Example from the Civil War

The Vision Planning Pyramid

The Vision Planning Process

Step 1. Vision Statement

Service Vision Example

Step 2. Develop a view of the future environment and test.

Step 3. Restatement

Step 4. Backwards deployment (Implementation Plan)

Service Implementation Plan Example

Summary of Vision Planning

Marketstructure

Implementation

Market Intelligence Feedback

COMPLETED CYCLE OF THE PLANNING ENVIRONMENT

GENERAL US ECONOMIC FORECAST

General Economic Background

Telecom Economic Background

Possible Positives for Telecom in 2009

Telecommunications Economic Forecasts - 2009

SURVEY OF BUSINESS TRANSFORMATION ACTIVITIES BY MAJOR PLAYERS

AT&T

BT (British Telecom) - “21CN’

Comcast

NTT (Japan)

Orange/FT (French Telecom)

Telstra (Australian)

Verizon

Qwest

Ciena

NeoPhotonics


Table of Figures


Figure 1, Lightwave Network

Figure 2: Summary of Competitive Position

Figure 3: Revised Competitive Structure Due to IXC Purchases

Figure 4: RBOCs Subsume IXCs and CLECs

Figure 5: RBOCs vs. Cable Companies

Figure 6, Telcos vs. Cable Companies - 2009

Figure 7, Verizon Wireline vs. Data Revenues

Figure 8, Verizon Loss of Main Lines vs. Data Revenue

Figure 9, Wireless Competition

Figure 10, Forecast for Wireline to Wireless Migration

Figure 11, The Super Competitors

Figure 12, Google as a Serious Threat

Figure 13, Forecast for Google Voice

Figure 14, Verizon's NOOF Arrangement

Figure 15, Forecasted Overbuild Strategic Outcome

Figure 16, Planning Environment

Figure 17, IBM’s Gerstner’s Corollaries

Figure 18, Vision Planning Pyramid

Figure 19, Vision Planning Approach

Figure 20, Traditional Planning Approach

Figure 21, Tom Peter's List of Good Vision Attributes

Figure 22, Davenports’ Visioning Process

Figure 23, Service Vision Statement Example

Figure 24, Vision Statement Examples

Figure 25, Example of Vision Statement and Implementation Plan

for Service

Figure 26, Summary of Points about Vision

Figure 27, Marketstructure

Figure 28, Planning Environment - Completed Cycle

Figure 29, Telecommunications Economic Forecasts




Business Transformation Planning


The Telecommunications

Market Today

Next Generation Carrier's Network - Architectures, Economics and Forecasts

Next Generation

Carrier's Network:

Planning for Business Transformation

Is Google Going to Capture Telephony?


Active Optical Cables 2009 Live Charts


Active Optical Cables

Market Report 2009

Advanced Access Architectures 2008: AT&T, Verizon and Qwest Plans and Forecasts

Advanced Access Architectures 2008: AT&T, Verizon and Qwest Plans and Forecasts

FTTP/ FTTN: The RBOCs' Advanced Access Architectures - Equipment and Fiber Requirements

Cost Analysis of RBOC’s Advanced Access Architectures: FTTP, FTTN, FTTC

Bandwidth Needs Analysis of the RBOCs' Advanced Access Architectures: FTTP and FTTN

WiMAX: The Broadband Wireless MAN

The 4G Era: 802.16e

Market and Technology Assessment



Ordering and More Information
Price and Delivery Options



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