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Fashion and Style in the Mobile Handset Industry

Product Type: Market Research Report
Published by: ARCchart
Published: June 2005
Product Code: R462-0006
Description
In developed mobile markets, consumers are becoming more sophisticated in their selection of handset, and this is driving a market for stylish and fashionable mobile phones. In this research report, ARCchart shows that there will be sufficient consumer demand to support the sale of 23 million fashion handsets by 2010.

There was a time when companies such as Nike, New Balance and Reebok produced 'running shoes'. Now these pieces of footwear sell in fashion boutiques, and vintage lines can trade for huge market premiums. The mobile phone is following a similar path, and fashion boutiques have become the point of sale for handsets from Siemens/ESCADA, Nokia/Versace, Vertu and the now defunct Xelibri. In addition, fashion designers such as Kimora Lee Simmons, Diane Von Furstenberg, Anna Sui and Vivienne Westwood have readily extended their design expertise onto handsets from Motorola and Samsung.

A fashion handset is one where the consumer's purchase decision is based primarily on the aesthetics of the device, and the primary conduit for fashion and style into the handset market today are the handset vendors themselves. In an age of standardised handset platforms, it is increasingly difficult for Tier One vendors to differentiate their products by simply adding enhanced technology features. For the consumer faced with a range of seemingly identical devices from a technical perspective, the aesthetics of a device can generate an emotional response to which they will ascribe a value and for which they will pay a premium.

The report examines the fashion and style strategies employed by the major handset vendors in the market today. These strategies fall into four groups, consisting of: the incorporation of fashion and styling elements across a handset portfolio; co-branding collaborations with fashion brands; formation of a handset sub-portfolio geared specifically at the fashion and style conscious market; and the establishment of independent, fashion focused handset subsidiaries. Nokia is the only vendor adopting all four strategies, while Sony Ericsson employs just one.

A detailed analysis of the opportunity for fashion brands to independently produce their own-designed phones, outside of an operator or handset vendor collaboration, is provided. In addition, specific scenarios for entry into the handset market are described for two brand companies, a global Italian fashion house and a British luxury car manufacturer. The scenarios include concept handset designs created by Swedish design firm, Ocean Observations.

This report examines the state of fashion and style in the handset industry, including:
  • Examination of previous marriages of fashion and technology, including Apple's iPod
  • Overview of the handset market, examining the platform providers, ODMs, OEMs and the operators
  • Analysis of the fashion and style strategies currently employed by Tier One handset vendors
  • Case studies of Xelibri, the Siemens ESCADA venture, Vertu and the Vodafone Ferrari handsets
  • The opportunities and challenges for operators in distributing fashion and branded handsets
  • Study of the brand conflict between operator brand, vendor brand and fashion brand
  • Fashion phones driving the market for multiple handset ownership
  • Analysis of the handset opportunity for fashion and brand companies
  • Scenarios of fashion companies entering the handset market, including concept handset designs
  • Anology between consumer behaviour in the wrist watch and handset market
  • Forecast of the consumer demand for fashion handsets as the mobile phone market matures
Answers and opinions are provided with respect to the following essential questions:
  • What are the factors driving fashion onto the mobile handset?
  • What fashion strategies are helping handset vendors support sales and margins?
  • Why did Siemens' Xelibri fail and why is Siemens ESCADA more successful?
  • What are the prospects for Nokia's Vertu?
  • How can operators benefit from distributing fashion and branded handsets?
  • What strategy should operators adopt when dealing with fashion handsets?
  • How will handset subsidies affact the sale of fashion phones
  • How can the fashion handset GUI drive operator ARPU?
  • Is there an opportunity for pure fashion companies to independently launch fashion handsets?
  • What are the benefits and barriers for these companies?
  • What will be the future consumer demand for fashion phones?
Table of Contents
1 INTRODUCTION

Definition: Fashion Handset

1.1 The handset as a canvas for fashion, style and branding

A sociological connection between fashion and the mobile handset?

1.2 Marriages of fashion and style with technology

Apple

The iPod

The iPod's origins

The iPod's impact on Apple

The iPod fashion accessory industry

The iMac and the importance of portability

Sony

Nike and Philips: technology and fashion brand co-exist

Analysis of the fashion opportunity for Philips

Bang and Olufsen: selling style

Fashion and the digital camera market

1.3 Report summary




2 THE HANDSET MARKET

Regional trends

2.1 The mobile operators

Handset subsidies

Approach #1: No handset subsidies

Approach #2: Handset subsidies

Approach #3: Handset subsidies and technology control

2.2 The handset vendors

Component suppliers

Hardware reference designers

Original Design Engineers (ODE)

Original Design Manufacturers (ODM)

Original Equipment Manufacturers (OEM)

Market share

2.3 Dividing the market

Product groups

The voice phone

The feature phone

Smartphones

Handset bill of material analysis

2.4 Handset commodi

Silicon platforms and reference designs

Outsourced manufacture

The handset opportunity for non-handset vendors provided by ODMs

2.5 Handset replacement cycles




3 FASHION, STYLE AND BRANDING

3.1 What is fashion?

The fashion industry and fashion brands

Where does fashion come from?

The fashion forecasters

Fashion forward

Fashion design vs. industrial design vs. product design

What does fashion mean for the mobile handset vendors?

3.2 What is style?

Designing in style

What is styling?

3.3 The importance of brands for fashion and style

Brand power

Handset vendors lack fashion credentials




4 FASHION AND STYLE IN THE HANDSET MARKET TODAY

4.1 Factors driving handset vendors towards fashion

Commoditisation of the mobile handset

The challenge to differentiate

4.2 Fashion and style strategies in the handset industry

4.3 Handset vendor strategies in the handset industry

Nokia

The 8XXX range

The 7XXX range

Promoting fashion over form

Fashion co-branding

Motorola

Focusing on style

Fashion co-branding

Samsung

Fashion co-branding

Siemens

Fashion co-branding

The outlook for Siemens' handset division

Sony Ericsson

The design context behind Sony Ericsson

Design success

4.4 Smaller handset vendors - diamonds are an ODM's best friend

4.5 Handset fashion objectives

The fashion premium

The objective behind co-branding




5 CASE STUDY I: SIEMENS' XELIBRI

5.1 The Xelibri story

Setting out the brand strategy

Launch and innovation

Department store and boutique distribution

No operator involvement - no subsidy

Multiple devices

Busting the replacement cycle - two "collections" a year

Xelibri in the market

Markets

Pricing

Logistics and merchandising

The Xelibri collections

An incongruous end

5.2 Lessons from the Xelibri experience

What Siemens did right

A diverse design team and third party product design

Logistics and technical support

Differentiated design

Where did Siemens go wrong?

Getting the technology right

Getting the product finish right

Matching design with demographic

Selling unsubsidised handsets in operator subsidised markets

Technology association

Timing




6 CASE STUDY II: SIEMENS ESCADA

6.1 Handset fashion co-branding

Insight from Siemens and ESCADA

Choosing the brand - the brand fit matrix

6.2 The fashion brand

The ESCADA brand

The fit

6.3 Siemens ESCADA in the market

Pricing and value perception

Lesson learnt

The relative cost

6.4 Conclusions




7 CASE STUDY III: NOKIA'S VERTU

7.1 Building a super luxury brand

The Vertu value proposition

Luxury and fashion

7.2 Vertu in the market

Quintessentially

Accessories and a new range

The Ascent collection

7.3 Vertu challenges

Handset design

Marrying luxury and technology

Limited functionality

7.4 Nokia's future strategy for Vertu




8 STYLING THE USER INTERFACE

Driving sales

8.1 Analysis of the UI

Branding

8.2 The handset UI today

The handset vendors

The mobile operators

Case study: Hutchison's 3

8.3 Summary




9 HANDSET FASHION AND THE MOBILE OPERATOR

9.1 The operator quest for ARPU

Handset fashion and ARPU?

9.2 Case Study IV: Vodafone Ferrari

The Ferrari handsets

Vodafone facts

Vodafone and Formula One

Ferrari and Formula One

What's in it for Vodafone?

9.3 Fashion benefits for the MNO

Exclusivity

Customer retention

Customer acquisition

ARPU growth

Enhancement of brand values

Subsidy removal

Tactical move against Tier One handset vendors

9.4 Issues for the MNO

Operator brand building

Branded handsets

Barriers to fashion

9.5 Summary




10 SECONDARY HANDSETS

10.1 Fashion as a driver for secondary handsets

10.2 Technology issues




11 THE HANDSET OPPORTUNITY FOR FASHION AND BRANDS

Market size

11.1 Lessons from the wrist watch market

Market size and companies

Market segmentation and pricing

11.2 Fashion handset market segmentation and pricing

11.3 What can fashion and brands deliver?

Design

Branding

Fashion forward stylling

11.4 New market entrants - fashion firms and brands

Skills which can be leveraged in handsets

11.5 The drivers for new entrants

Revenue

Revenue case for ESCADA

Revenue case for Gucci

Access to new high volume market segment

Attractive margins

Commoditisation drives fashion margins

A new luxury goods item

Launch pad into technology market

11.6 The barriers to fashion and brand entrants

Operator resistance

Handset blocking

Possible solutions

Pricing

Handset-only retailers

Solutions

Design and manufacture

Volumes

Possible solutions

Distribution

Possible solutions

Phone connection and staff training

Possible solutions

After sales support

Possible solutions

Lack of technology kudos

Possible solutions




12 FASHION HANDSET EXAMPLES

12.1 Introduction

Ocean Observations

12.2 Diesel

The brand

Concept handset design

The design process

GUI Design

Iconography

Colours

Font

Distribution and pricing

12.3 Jaguar

The brand

Concept handset design

The design process

GUI Design

Iconography

Colours

Font

Distribution and pricing

The Jaguar Collection




13 FORECASTS

Fashion handset forecast

13.1 Methodology

Definition: Fashion Handset

Market segmentation

Sources

13.2 Analysis

Handset shipment forecast

Watch market segmentation

13.3 Results

Market size

Regional breakdown

Market value

13.4 Summary




List of Figures

Figure 1 - Breakdown of handset retail sales if fashion phone demand is satisfied: 2010

Figure 2 - iPod sales growth: 2001 - 2004

Figure 3 - Global handset shipment: 2003/2004

Figure 4 - Global handset shipment forecast: 2002 - 2008

Figure 5 - Summary of the handset retail experience under subsidy and no subsidy models

Figure 6 - Operator/Handset vendor value-chain schematic: no subsidy

Figure 7 - Operator/Handset vendor value-chain schematic: with subsidy

Figure 8 - Operator/Handset vendor value-chain schematic: with subsidy and technology control

Figure 9 - Cost of the Sony Ericsson s700i under various operator plans

Figure 10 - The handset value-chain

Figure 11 - Handset vendor market shares: 2002 - 2004

Figure 12 - Breakdown of the mobile handset pyramid by device type: 2004

Figure 13 - BOM estimates for the three handset types

Figure 14 - The commoditized handset value-chain

Figure 15 - EMS and ODM outsourced handset manufacture market share

Figure 16 - Handset replacements as a percentage of total sales: 2004 - 2009

Figure 17 - Advice on this season's fabrics from Promostyl

Figure 18 - The diminishing ROI of handset advancements

Figure 19 - The premium added by a fashion brand

Figure 20 - The brand suitability test matrix

Figure 21 - Relationship between exclusivity and overall market size

Figure 22 - Example of Nokia's Series 40 UI

Figure 23 - GUI similarity between Sony Ericsson and Siemens handsets

Figure 24 - Vodafone's handset iconography

Figure 25 - First evolution in 3's icon design

Figure 26 - Second evolution in 3's icon design

Figure 27 - Other services on 3 handsets with same styling as iconography

Figure 28 - Operator ARPU growth: 2001 - 2007

Figure 29 - Mobile service decision drivers for US consumers

Figure 30 - Global mobile phone subscriber forecast: 2004 - 2009

Figure 31 - Fashion handset brand matrix

Figure 32 - Global handset shipment forecast: 2003 - 2009

Figure 33 - Handset ASP erosion: 2000 - 2005

Figure 34 - Global luxury goods product market share: 2003

Figure 39 - Global handset shipment forecast: 2005 - 2010

Figure 40 - Watch unit sales by market segment for selected regions: 2005

Figure 41 - Handset fashion demand units by market segment: 2010

Figure 42 - Regional breakdown of fashion handsets: 2010

Figure 43 - Handset fashion sales breakdown: 2010

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