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SMEs In Mexico: Seeking Service Improvement

Product Type: Market Research Report
Published by: Ovum Plc
Published: June 2009
Product Code: R464-1298
Description
This report presents the results of Ovum's survey of SMEs in Mexico, outlining their budget priorities and their attitudes towards telecoms sourcing, mobile services and overall usage patterns.
Table of Contents
Executive summary
In a nutshell
Key messages
SME budgets not moving
SMEs buy IT solutions from telcos
Mobile applications popular in Mexico
SMEs want improved service delivery
Analysis
Priorities and spending
Attitudes to telecoms
Telecoms budgets
Service improvement
Wireline perspective
Fixed services
Video conferencing
Mobile perspective
SME mobile priorities
About our survey
Scope
List of Tables
Table 1: Mexico sample of the SME survey
List of Figures
Figure 1: SMEs in Mexico: general views on telecoms
Figure 2: SMEs in Mexico: expected budget changes
Figure 3: SMEs in Mexico: areas for improvement
Figure 4: SMEs in Mexico: value-added services
Figure 5: SMEs in Mexico: managed services
Figure 6: SMEs in Mexico: IP services
Figure 7: SMEs in Mexico: features considered important when adopting IP telephony
Figure 8: SMEs in Mexico: video conferencing demand
Figure 9: SMEs in Mexico: mobile telecoms priorities
Figure 10: SMEs in Mexico: adoption of mobile data applications
Ordering and More Information
Price and Delivery Options


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