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SMEs in India: a diverse market

Product Type: Market Research Report
Published by: Ovum Plc
Published: July 2009
Product Code: R464-1418
Description
SMEs in India are highly price sensitive, less exposed to the global market, and are optimistic about spending in the current economic crisis. There is a great diversity of suppliers and SMEs are keen to move to more opex-based models
Table of Contents
Executive summary
In a nutshell
Key findings
SMEs have a short-term view on budget trends
Great diversity of suppliers is limiting consolidation
Strong opportunities in managed services
SMEs are happy in general but see room for improvement
It is still early days for UC show potential
Mobility in SMEs is growing but users fund mobile services themselves
Security is the top priority
A challenging market for mobile applications
Some potential for FMC solutions
Analysis
SMEs’ views on telecoms
SME expenditure
Good opportunities for managed services
Services providers
IP telephony and UC
Mobility solutions and applications
About our survey
Scope
List of Tables
Table 1: Indian sample of the SME survey
List of Figures
Figure 1: SMEs in India: views on telecoms
Figure 2: SMEs in India: annual telecommunications services share of spend
Figure 3: SMEs in India: expected change in annual telecoms expenditure in two years
Figure 4: SMEs in India: managed services with fixed monthly charges
Figure 5: SMEs in India: service providers
Figure 6: SMEs in India: most important areas for improvement in current telecoms service levels
Figure 7: SMEs in India: converged network expectations
Figure 8: SMEs in India: solutions currently in use/expect to use
Figure 9: SMEs in India: reasons for not using/planning to use an IP phone system
Figure 10: SMEs in India: main mobile telecoms priorities
Figure 11: SMEs in India: mobile data applications companies currently use/plan to use
Figure 12: SMEs in India: voice mobility solutions for people moving around within the workplace
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