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The Shifting Competitive Balance Between Indian and Western IT Services Firms

Product Type: Market Research Report
Published by: Ovum Plc
Published: May 2006
Product Code: R464-225
Description
Indian and Western business models are gradually converging, with Indian firms rapidly building onshore capabilities and Western firms rushing to build offshore presences. Although all Western firms will face big challenges with this convergence, some have many near-term, mid-term and long-term options and opportunities.

This report examines some of the fundamental issues surrounding the rapidly growing, potentially profound competitive struggle between Indian and Western IT services firms. It assesses how these firms' very distinct business models are converging and some of the key ways Indian firms are attempting to emulate the Western models and vice versa. It drills into some of the defining factors that will differentiate these vendors and identifies the likely winners and losers.

Read this Report to Learn:

Why, how and when the growing convergence between Indian and Western firms is coming, and how far it will go;
Which offerings provide Western firms with the greatest near-term and long-term opportunities for differentiation and value-add;
Which strategic options are open to fast growing Western services firms, and which tactical options available to slow growing firms; and
What is the IT services wild card—Western firms' biggest opportunity for long term advantage.
Table of Contents
Section 1: Western Firms Rush East to Slash IT Service Delivery and Development Costs
Section 2: Indian Firms Rush to Develop Western Style Industry and Transformational Skills
Section 3: The New Offshore Frontier—The Emergence of Offshore Domain and Industry Skills
Section 4: Toward a Blended, Global Service Delivery Model
Section 5: The Western Challenge
Section 6: The Three-Stage Battle Between Indian and Western IT Services Firms
Section 7: Winning Strategies for IT
Services Firms

Figure 1: Wipro's Product Strategy and Architecture Practice Capabilities
Figure 2: The Blending of Indian and Western IT Services Business Models
Figure 3: The Challenges of Massive Offshore Migrations
Figure 4: The Client Engagement Lifecycle
Figure 5: The Six Forms of Transformational Value-Add
Figure 6: Cost of Delivering Services with Different Onshore/Offshore Mixes
Figure 7: Competitive Dynamics of the Offshore IT Services Race
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