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Market Trends: business process outsourcing

Product Type: Market Research Report
Published by: Ovum Plc
Published: January 2007
Product Code: R464-475
Description
The UK BPO market now represents more than 40% of the UK S/ITS-focused outsourcing market, and has developed its own distinct characteristics and trends separate from those of the IT-focused outsourcing markets. For this reason Ovum has now separated its analysis and forecasts of the BPO market from the overall S/ITS-related outsourcing market to enable more in-depth coverage of the specific trends affecting this market.

This report analyses the UK BPO services market, identifying key market trends from both the end-user and supplier perspectives. It details Ovum’s estimates and forecasts of the size and growth of the market and its major vertical segments. We also provide top-level advice to players in these areas of the market in light of the trends we have highlighted.
Table of Contents
Demand-side trends
Supply-side trends
Market forecasts
Business process outsourcing
BPO vertical-sector forecasts
Summary and recommendations
Table of figures
Figure 1 BPO suppliers come from varied backgrounds
Figure 2 UK BPO market size and growth
Figure 3 UK BPO market size and growth data
Figure 4 UK BPO vertical segment market size and growth data
Ordering and More Information
Price and Delivery Options


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