Industry Research Reports and Market Analysis at MindBranch.com
  

Unmet Consumer Desires Offer Service Provider Opportunities

Product Type: Market Research Report
Published by: Ovum Plc
Published: October 2007
Product Code: R464-660
Description
While performing a study commissioned by the Broadband Services Forum (BSF), Ovum identified a number of market opportunities for consumer services in the North American market. While service providers may wish to pursue these opportunities immediately, a number of challenges make it difficult for them to profitably monetize these new services. But if they work together with consumer electronics manufacturers, infrastructure vendors, and an expanding ecosystem, they can overcome many of these obstacles.
Table of Contents
Parameters of the study
Conflicting results
Opportunities in the consumer market
The television as an entertainment portal
Reaching high-end game users before they go over the top
Untangling the wires: Professional installation for the mass market
Simplifying the user experience
Opportunity obstacles
Digital rights contracts and management
Show me the money: Challenges in monetizing content and convenience
Customer intimacy on a budget: The high cost of customer support
Overcoming obstacles through collaboration
New supply chains for a new market
Differentiation through standards
Redefining the service provider value add
The bottom line
Table of figures
Figure 1 Services consumers would like to access through their TVs
Figure 2 Devices that consumers own or intend to purchase
Figure 3 Consumers’ desire for professional home network installation
Figure 4 Consumers’ priorities for purchasing consumer electronics devices
Figure 5 Roles typically adopted in the content delivery supply chain
Figure 6 Consumer-centric view of the supply chain


Ordering and More Information
Price and Delivery Options



MindBranch has been the leading provider of industry and investment research from more than 550 independent research firms since 1992. With over 90,000 market research reports, MindBranch is your trusted source of competitive business intelligence.