Product Type: Market Research Report
Published by: Ovum Plc
Published: November 2007
Product Code: R464-692Description The practice of using separate vendors in the sourcing of IT or business process services continues to grow in both strength and application, with many end-user organisations increasingly choosing to split the management of their different IT or business process ‘towers’ among separate vendors, or using different vendors in the design-build-run lifecycle. This poses a number of strategy, governance and management issues and challenges, addressed in this study.
Table of Contents - Key messages
- Multi-sourcing drivers and challenges
- An outsourcing agenda in evolution
- Challenges in sourcing today
- Deciding when to multi-source
- Sourcing models
- Who should be the service integrator?
- Splitting build and run
- Governance fundamentals
- Ensuring competition
- Towards a more strategic approach
|
|
