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Implementing full content management

Product Type: Market Research Report
Published by: Ovum Plc
Published: January 2006
Product Code: R464-71
Description

Most organisations are working on improving their content management (CM). Many are working to improve the utilisation of existing technologies; others are extending existing technology or implementing brand new technology. Some projects undertaken are explicitly named to indicate that they are aiming to implement a specific category of CM technology. Others are called by different names such as intranet projects, claims processing applications, projects to get a single view of customers or products. Whatever the nomenclature, many of your IT projects aim to harness the benefits of CM, such as better and faster creation, access and use of important business information, and compliance. This report aims to show you how to steer these often unconnected, disparate projects towards full CM, which can bring great benefits to your organisation.


Table of Contents
Key messages
We are heading towards full CM
- Full, appropriate CM can bring immense benefit
- Speed and smooth the process, rather than letting it happen
Key messages for users
Key messages for vendors
The compelling case for full CM
- Evidence suggests the business case can only strengthen
- Making information useful, useable and protected
- The business case is amplified by broader trends
- CM projects have brought benefit, but more is needed
- Vanguard organisations highlight probable path to full CM
Business challenges are the biggest obstacles
- They cost time and money to resolve
- Setting up CM for your business requirements is complex
- Understanding your business requirements is even harder
- CM requires changes to user behaviour
- The business case challenge - return from CM is slow
How to implement full CM
- Enterprise-wide visibility of CM projects is key
- Seek to get as much value as possible from each initiative
- A phased rollout for each project
Vendors get ready for full CM
- Advances mean full CM is possible, but difficult to achieve
- Total cost of ownership for full CM is still prohibitive
- Understanding the technology status
- Understanding the commercial status
Ordering and More Information
Price and Delivery Options



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