Product Type: Market Research Report
Published by: Ovum Plc
Published: May 2008
Product Code: R464-763Description The International Engineering Consortium’s Sofnet conference was held in Olympia, London from 28 April - 1 May 2008. This report reviews the conference’s key themes and the impact soft networks will have on communications service providers’ (CSPs’) future business.
Table of Contents - Ovum view
- CSPs facing tough times
- Key themes emerging from Softnet 08
- Delivering next-generation service and software
- Telco identity crisis
- Netco, servco, softco?
- The customer-centric business model must deliver a positive customer experience
- Is there a role for CSPs?
- Is communications a utility?
- CSP action plan
- Know your assets and how to use them
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