Outsourcing From Strength: Industry Report

Outsourcing From Strength

Product Type: Market Research Report
Published by: Cutting Edge Information
Published: November 2003
Product Code: R465-0002

Description

This report will show your organization how real companies save critical resources and spend more time on core competencies through carefully planned, strategically sound outsourcing. Your team can learn from these companies' successes - and their mistakes - to develop its own strategic outsourcing function.

Companies Profiled:

AETNA
Amazon
American Express
AT&T
Boeing
Borders
Bristol-Myers Squibb
British Airways
Bureau of Alcohol, Tobacco and Firearms
CNA Insurance
Compaq
Cunningham Motor Company
DaimlerChrysler
Dell
Delphi
Disney
EDS
Eli Lilly
Ford
GE Aircraft
GE Capital
GE Medical Systems
General Electric
General Motors
Handspring
Hewlett-Packard
IBM
JM Smucker
Johnson & Johnson
Lockheed Martin DuPont
Merck
Microsoft
MONY
Pfizer
Pharmacia
Pitney Bowes
Porsche
Prudential
Royal Bank of Canada
SAIC
Sprint Autobytel
Tech Data
United States Department of Energy
United Supermarkets
Verizon
Wherehouse Entertainment

Table of Contents

EXECUTIVE SUMMARY
CHAPTER 1: MAKING THE DECISION: Section 1: Identify Key Reasons to Outsource; Section 2: Align with Strategy; Section 3: Make Cost/Benefit Decisions
CHAPTER 2: SELECTING A VENDOR: Section 1: Vet the Vendors; Section 2: Make the Deal; Section 3: Communicate and Manage Relationships
CHAPTER 3: MEASURING SUCCESS FACTORS: Section 1: Define and Measure Success; Section 2: Transition Smoothly
APPENDIX

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